GPU Reset/Bridge OS

Question

Level 1

11 points

GPU Reset/Bridge OS

Hello,

Ever since I purchased my iMac Pro, it constantly restarts when idle. (I walk away for 3-4 minutes). The remedy I've found is to leave a YouTube video open (I select 24 hour timer), and that seems to have worked. I took my computer into the Apple Store twice. The first time, they replaced the logic board and power supply. The second time, they said they could not reproduce the error. I feel I have a lemon. Anyone else in the same boat? Now in recent weeks, it appears that the YouTube video doesn’t always remedy the situation...

Posted on Sep 5, 2019 5:57 PM

Reply

Answer 1

Johnb-one

Level 6

9,180 points

Sep 7, 2019 10:31 AM in response to RonaldReagan

That's strange for sure. I'd check your Energy saver settings under system preferences (looks like a lightbulb) and see what's that's set to. Maybe check under accounts to see if there are any startup items that could be causing it. Otherwise, maybe do a reset smc/pmu and zap pram (for what it's worth)

here's the info on that (apple link follows)

https://support.apple.com/en-ca/HT201295#t2

you maybe have a lemon. If you have applecare+, you have up to a year's tecnical support and the warranty is extended to 3 years. apart from calling someone, or taking it in after making a genius bar appointment I don't what else to suggest.

good luck

jb

Reply

GPU Reset/Bridge OS

Similar questions