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Change iPhone

Good morning, 

I was at your store two days ago and I bought an iPhone Xr. I told the girl that assisted me that I wanted one with 128 GB and I have just found out that she gave me the one with 64 GB. Now I am back home in Barcelona and I would like to get the iPhone that I wanted paying the corresponding difference. 


Is there any possibility to that from here?

Thank you very much,

Regards.

iPhone XR

Posted on Sep 6, 2019 7:45 AM

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Question marked as Top-ranking reply

Posted on Sep 6, 2019 7:51 AM

No, you can only exchange a phone in the US if that's where it was purchased. Can you send it to a friend in the US who can make the exchange for you? You have 14 days from the date of purchase to make the exchange.


BTW, this is a user-to-user forum. Apple does not participate in discussions in this forum.

2 replies
Question marked as Top-ranking reply

Sep 6, 2019 7:51 AM in response to candevicente

No, you can only exchange a phone in the US if that's where it was purchased. Can you send it to a friend in the US who can make the exchange for you? You have 14 days from the date of purchase to make the exchange.


BTW, this is a user-to-user forum. Apple does not participate in discussions in this forum.

Change iPhone

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