MacBook Pro (13 inch, 2017) won't shut down or restart because the message app won't respond

It won't shut down or restart because the message app won't respond. What do I do to get it working properly?

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MacBook

Posted on Sep 6, 2019 11:05 AM

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Ferd II

Level 10

104,871 points

Posted on Sep 6, 2019 11:26 AM

Try using Activity Monitor on your Mac - Apple Support to quit the Message process.

Edit: Also refer to: How to turn your Mac on or off - Apple Support

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Ferd II

Level 10

104,871 points

Sep 6, 2019 11:26 AM in response to keiondric

Try using Activity Monitor on your Mac - Apple Support to quit the Message process.

Edit: Also refer to: How to turn your Mac on or off - Apple Support

Ferd II

Level 10

104,871 points

Sep 6, 2019 11:09 AM in response to keiondric

Have you tried the procedure listed in: How to force an app to quit on your Mac - Apple Support?

keiondric Author

Level 1

8 points

Sep 6, 2019 11:12 AM in response to Ferd II

Yes, it won't let me force quit it. Every time I try to, it just remains in the force quit applications box.

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MacBook Pro (13 inch, 2017) won't shut down or restart because the message app won't respond