I had to change a hacked email address. When I downloaded the recent iCloud drive update on my laptop, I need to re-sign into iCloud. However, the OLD/BAD email address is imbedded in the field and only always entries into the password field. How do I fix this? Doing it from my iPhone doesn't work.
Did you make a name change to your old Apple ID or did you create a new Apple ID? If you made a name change to your existing ID, have you tried signing out if the App Store/iTunes and then back in? If you created a new ID, those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.
Did you make a name change to your old Apple ID or did you create a new Apple ID? If you made a name change to your existing ID, have you tried signing out if the App Store/iTunes and then back in? If you created a new ID, those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.
If you are using a completely new address, you will need to purchase everything again.
For the laptop you may need to do a backup, preferable 2 separate ones on 2 drives. Boot to the Recovery Volume (command - R on a restart). Run Disk Utility/First Aid. Reformat the drive using Disk Utility/Erase. Use Mac OS Extended (Journaled), then click the Option button and select GUID. Quit Disk Utility, then re-install the OS.
When you reboot, use Setup Assistant to restore your data.
Eric -sorry for not responding earlier, I've been out of pocket. Yes, my old email address was my original Apple ID. It's only my laptop that won't let me insert the new Apple ID as the field is not changeable.
Sounds like you're saying any music, ring tones, apps, etrc. will be lost and I'll need to purchase again?
Thanks so much for your input.
Thanks Eric, I'll try that.
You are welcome.
Hacked email address required me to change my address. When I downloaded the recent iCloud update on my laptop the "sign in" is imbedded with the bad email address. How do I fix?
