Hello. I need to change my primary email address on my Apple ID account. It is currently a business domain. My Apple ID is my me.com email address. I want to change my primary email address to my me.com email address, however every time I click to change the primary email address and enter my me.com email, I get: This email address is not available for use as a new Apple ID.
This makes no sense to me. Why is this and how do I fix it?
If you sign into the link below using the business ID and the @me.com address shows under Reachable At, you have one ID.
If the @me.com doesn't show there, try logging into the link using the @me.com to see what addresses show.
Do you have 2 separate Apple IDs? The one with the business domain and another that uses @me.com? If so, Apple IDs can't be merged.
I guess I have one. I couldn't sign in with my business email so clicked forgot password and it said that email is not an Apple ID.
However, when I login using my me.com email/Apple ID, I see my business email as the Primary email account. I just can't change the primary email to use my me.com instead of business email. Seem very strange.
See if anything here helps. Note the restrictions in the article.
What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.
Not that I'm aware of... unless someone else created one without my knowing. How would I be sure?
Problem changing primary email address on Apple ID account
