Safari not working

I understand Safari becomes unresponsive. Here are a few fundamental troubleshooting steps that may help. Some of the information will be redundant but review everything to determine if there is something you may have overlooked.

• Safari is slow, stops responding, quits unexpectedly, or has other issues - Apple Support
• If Safari doesn't load a page or webpage items are missing - Apple Support
• How to use Internet plug-ins in Safari for Mac - Apple Support
• "Safe Mode": Use safe mode to isolate issues with your Mac - Apple Support. Determine if the problems exist in Safe Mode. Then, restart normally.

If you don't get anywhere, you can use the following procedure to determine if the problem is internal or external to your Mac. Causes may involve your router, your ISP, the DNS Server(s) it uses, or certain user-configurable options.

1. Shut down your Mac.
2. Load macOS Recovery by holding ⌘ and r (two fingers) while you start your Mac with a third finger.
3. At the macOS Utilities screen, release those two fingers.
4. Choose Get Help Online.
5. Safari will launch, but it will lack your bookmarks, favorites, history and other preferences.

Determine if the problem persists while using Safari in that mode. After that, restart your Mac normally, and reply with your observations.

Something to check. You may  have adware/malware installed. Try downloading this program which was written by Thomas R, a long time poster. The program will search for malware/adware. The program will do the work for you which makes it easy. It may be necessary to run more than one scan. After running the scans, restart the computer.

Malwarebytes Anti-Malware for Mac      10.10 and later

Malwarebytes uninstall

Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.

Isolating an issue by using another user account 

If it works in the Safe Mode (see above for instructions), try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin

Etrecheck – System Information