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my Itunes will not sync with my iphone xs

On my MBP mid -2015 using current version of Mojave, iTunes, when opened will NOT sync with my iPhone XS regardless of it being connected by USB to the aforementioned MBP. Frequently, it is looking for my IPAD which is NOT connected but it does not seek my iPhone XS. Thoughts for resolution?

iPhone XS

Posted on Sep 9, 2019 10:39 AM

Best reply

turingtest2

Level 10

273,033 points

Posted on Sep 10, 2019 6:46 AM

Do you unlock the iPhone before connecting it to USB? Reboot both device and computer then try again.

tt2

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my Itunes will not sync with my iphone xs

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