You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my Itunes will not sync with my iphone xs

On my MBP mid -2015 using current version of Mojave, iTunes, when opened will NOT sync with my iPhone XS regardless of it being connected by USB to the aforementioned MBP. Frequently, it is looking for my IPAD which is NOT connected but it does not seek my iPhone XS. Thoughts for resolution?

iPhone XS

Posted on Sep 9, 2019 10:39 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 10, 2019 6:46 AM

Do you unlock the iPhone before connecting it to USB? Reboot both device and computer then try again.


tt2

Similar questions

1 reply

my Itunes will not sync with my iphone xs

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.