Apple CD player unrecognized under Mojave

SOME of us STILL receive CDs & DVDs - as I have of X-Ray images. The device 'reacts' when plugged into a USB port but the SYSTEM does not recognize it! It is displayed NOWHERE.


What? Billions of CDs DVDs and Apple has written them off altogether??

Posted on Sep 9, 2019 1:45 PM

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Posted on Sep 9, 2019 1:51 PM

Is there a disc in the optical drive? With the drive connected, and a disc in the drive, open Disc Utility, in the Utilities folder in Applications. Do you see the disc in the drive listed there? It could be a setting in Finder > Preferences, either General or Sidebar, check/uncheck/check to display on Desktop and Sidebar.

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Question marked as Top-ranking reply

Sep 9, 2019 1:51 PM in response to phubert28

Is there a disc in the optical drive? With the drive connected, and a disc in the drive, open Disc Utility, in the Utilities folder in Applications. Do you see the disc in the drive listed there? It could be a setting in Finder > Preferences, either General or Sidebar, check/uncheck/check to display on Desktop and Sidebar.

Sep 9, 2019 8:19 PM in response to phubert28

phubert28 Said:

"The device 'reacts' when plugged into a USB port but the SYSTEM does not recognize it! It is displayed NOWHERE."

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If it is not Displayed, Perform NVRAM/PRAM and SMC Resets:

Sometimes changes are made within the macOS: such changes that things become manipulated, technically. So, perform the following resets, then try this once more, seeing if it is now accessible.


1. Reset your NVRAM or PRAM on your Mac - Apple Support


and then...


2. Reset the System Management Controller (SMC) on your Mac - Apple Support


Sep 10, 2019 12:50 AM in response to phubert28

phubert28 wrote:

It won't accept a disc. It responds when plugged into the USB port, then nothing else.

It is possible the drive has failed. If it won't even accept a commercial music CD that would be my guess. It has nothing to do with Mojave. I have a SuperDrive connected to my iMac Pro running 10.14.6 and it works fine. I can also switch it to my 5K iMac, same thing.

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Apple CD player unrecognized under Mojave

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