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Fake email

How do I know the email is fake and it’s not from Apple

Posted on Sep 10, 2019 3:25 PM

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Question marked as Top-ranking reply

Posted on Sep 10, 2019 3:28 PM

Identify legitimate emails from the App Store or iTunes Store - Apple Support offers some tips.

3 replies

Sep 10, 2019 4:09 PM in response to asha228

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

Fake email

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