home screen can't touch. It's frozen
my home screen is frozen. I can't touch or put my password on my phone. it's still on and off, but cant use ID or anything to unlocked my phone even though I remember my password. Thank you so much
User profile for user:
chuck_3rd
User level:
Community Specialist
Hello loan288,
Thanks for visiting Apple Support Communities,
I understand that your iPhone's screen is not responding to touch and you aren't able to access anything. The following guide offers troubleshooting steps for this issue that should be helpful:
Get help with the display on your iPhone, iPad, or iPod touch
Best regards.