fraudulent purchase
how do I get this taken off my bill and why would it have happened? We did not order this app
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If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
and Identify legitimate emails from the App Store or iTunes Store - Apple Support
If you believe it is a real charge, see: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support