Organic fit app fraudulent charges

1.

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.

Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

2.

Check for sure the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)

3.

If the invoice has to do with an app that has a subscription associated with it, see -> Delete apps on your iPhone, iPad, and iPod touch -> Delete apps on your iPhone, iPad, and iPod touch - Apple Support

• If you delete an app, it doesn’t cancel in-app subscriptions that you might have. While deleting an app, you might see a Cancel Subscriptions option. Learn how to cancel your subscriptions.

If you don't want to continue a subscription you need always to cancel that subscription in time, see the following Apple articles:

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

If the subscription that you want to cancel is not listed

If the subscription that you want to cancel is not listed – Apple Support (UK)

4.

If the invoice is not from Apple, was the money deducted by a stranger?

Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

See also ⤵️

Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

You likely have an active subscription that you did not cancel. Visit support.apple.com/billing and follow the link for subscriptions. You may also need to install the app again and log into your account to cancel billing.

Organic fit app continues to charge me every month on my Apple Cash. I had one fraudulent charge go through nearly a year ago. They have zero customer support to assist. They are nonresponsive, and everything directs you to open your account and unsubscribe, however, I do not have an account. I cannot reset the password to the account do not have the correct email for the account and it still comes out of my Apple Cash every month. I keep zero dollars in my Apple Cash because I cannot get this to end. I have emailed them messaged them called them… and still the (anttemped) unauthorized charges continue.

This is not an authorized charge, and I am absolutely frustrated with the situation.

Please take this app Organic Fit off your App Store. When we sign in, they do not offer us the option to cancel the subscription like most apps do on iOS. They do not follow any best practices like sending notifications on how the subscription is due for renewal and we will be charged, do not have a box to tick to ask for automatic or manual renewal. They hide their policies in fine print and quietly scam people with an automatic renewal. If they do not follow the best practices of having an easy cancellation on your app, they should not be made available on your store. It looks like many others have had a similar scam issue. Help Apple!

Visit support.apple.com/billing

See what posted, point 1 -> point 4.

I signed up for this app, paid 20.00 it said the app would be installed soon and it never appeared. That was 5days ago…..I want my money back NOW

PS. Perhaps someone knows of a way to get it to stop on Apple CASH the way we can on Apple Pay.

It looks like they found a way around people being able to dispute the Apple Pay fraudulent charges.

I’m quite certain I cancelled it too. But the auto payment showed up and took money from my credit card. It does not have a 3D security in place which means it can go through without an OTP.