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can not send sms since moving to a different country(and provider)

Hello,

since i moved from austria to norway i can not send text messages to numbers outside of norway.

i used to have an austrian provider and could send them without any issues (from austria and norway).

but since i moved to norway and switched to a new norwegian provider, i can not send text messages to my relatives in austria anymore. iMessage and Whattsapp work fine and phone calls and facetime work as well. i can send texts to norwegian numbers as well.


i tried turning the send as sms setting under Messages on and off, and i tried it with and without the dial assist in the phone settings.

i also asked my provider (MyCall) and the verified that it is possible to send texts with my number, but it just will not work from my phone.


are there any other setting i can try?


it is and iphone se, the austrian provider was "Drei" and the new norwegian provider is "MyCall".

iPhone SE

Posted on Sep 12, 2019 11:15 AM

Reply
6 replies

Sep 12, 2019 12:27 PM in response to kernelspace

Your iPhone only provides a setting to enable or disable SMS messaging support. How SMS is implemented and what features are supported is your phone company responsibility ... and they seem to being taking that lightly.


To double-check your phone's settings, tap on Settings > Messages > Send as SMS (this should be enable, i.e., the slider should be on the right and the area displayed in green.)

can not send sms since moving to a different country(and provider)

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