Itunes not recognizing Iphone

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Level 1

5 points

Itunes not recognizing Iphone

Downloaded a new version of iTunes today (9/12/19) when I connected my iPhone 7 with its new IOS 12.4.1 (also downloaded today 9/12/19, I tunes does not recognize my iPhone when connected by cable to my laptop. What can I do?

iPhone 7

Posted on Sep 12, 2019 1:12 PM

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Answer 1

Limnos

Level 10

426,755 points

Sep 12, 2019 1:14 PM in response to DL44

If iTunes doesn't recognize your iPhone, iPad, or iPod - https://support.apple.com/HT204095

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Answer 2

turingtest2

Level 10

278,055 points

Sep 13, 2019 10:03 AM in response to DL44

Alternatively try iOS device not showing in iTunes for Windows - Apple Community. Similar advice but some additional detail.

tt2

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Itunes not recognizing Iphone

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