Unable to update Apple Watch. Help?

Help updating Apple Watch please

Apple Watch

Posted on Sep 12, 2019 9:09 PM

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8 replies

Sep 12, 2019 11:47 PM in response to ElleCarol

Hello!


Check out: HT204641


You will want to make sure your paired iPhone is up to date, connected to Wi-Fi and nearby as well as your iPhone is on the charger.


If you need help updating

Try these steps:

  1. Make sure that your Apple Watch connects to its charger
  2. Restart your Apple Watch. Press and hold the side button until you see Power Off, then drag the slider. To turn your watch on again, press and hold the side button.
  3. Restart your paired iPhone. Press and hold the Sleep/Wake button until the red slider appears, then drag the slider. To turn your iPhone on again, press and hold the Sleep/Wake button. 
  4. Try to start the update again. 

If the update won't start, open the Apple Watch app on your iPhone, tap General > Usage > Software Update, then delete the update file. After you delete the file, try to download and install watchOS again.

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Unable to update Apple Watch. Help?

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