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Face ID not working. HELP

My Face ID stopped registering my face. i tried to reset it and now I'm getting a message saying that Face ID isn't available. i cant set up a Face ID at all. I even tried restarting my phone, and there is no software update. HELP!

iPhone XR

Posted on Sep 13, 2019 6:57 AM

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Question marked as Top-ranking reply

Posted on Sep 13, 2019 7:03 AM

Hello!


Try the steps in: https://support.apple.com/en-us/HT208114


If still not working, it is most likely an issue with the hardware. You will want to contact Apple support: https://getsupport.apple.com/

3 replies

Face ID not working. HELP

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