I just bought iPhone(XR) for 3 months and there is a problem with the screen's sensor that affects to the short life of battery, which cannot last for half a day.

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I just bought iPhone(XR) for 3 months and there is a problem with the screen's sensor that affects to the short life of battery, which cannot last for half a day.

serial: C8***XK2

I just bought iphone for 3 months and there is a problem with the screen's sensor that affects the short life of battery. Istore will change me a new screen. This phone doesn't work properly, it does not my fault. And this problem already affect to my battery life due to it dies during the day many times. Is it possible to replace this phone with a new one?

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iPhone XR

Posted on Sep 13, 2019 9:17 AM

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Phil0124

Community+ 2024

Level 10

199,483 points

Sep 13, 2019 9:25 AM in response to veerada96

It should be if the issue is determined to be a manufacturing defect and as such is covered by the warranty.

Take it in to an Apple Store or Authorized Service provider for diagnostic.

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I just bought iPhone(XR) for 3 months and there is a problem with the screen's sensor that affects to the short life of battery, which cannot last for half a day.

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