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I can’t redeem my gift card

how can I redeem my gift card? I already tried the instructions there were in the card but it still marks a mistake, it says that it hasn’t been activated correctly and I don’t know how to “activate it correctly”

Posted on Sep 13, 2019 11:10 PM

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Question marked as Top-ranking reply

Posted on Sep 13, 2019 11:33 PM

Take it back to the store you bought it from and ask them to activate it properly. If they can't or won't do so try contacting iTunes Support (they are likely to want to see images of the front and back of the card and its receipt) : http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Top-ranking reply

Sep 13, 2019 11:33 PM in response to hyelena

Take it back to the store you bought it from and ask them to activate it properly. If they can't or won't do so try contacting iTunes Support (they are likely to want to see images of the front and back of the card and its receipt) : http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

I can’t redeem my gift card

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