You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Music Radio quit working on my Mac but works on iPhone

I have signed out, relaunched, restarted laptop, deauthorized, reauthorized, downloaded updates and still the Apple Music Radio doesn't work. Neither do the For You or Browse options..

It used to work but now....

Help...

MacBook Air

Posted on Sep 14, 2019 1:38 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2019 1:54 PM

Hello!


There are a few things that could be causing this.


1). Which macOS are you currently running? You may just need to update

2). Do you connect through a VPN or is the a Mac used for work? Certain security software can block this, typically found on business servers.

3). In Apple menu > System Preferences > Wi-Fi > Advanced > Proxies, is anything selected?

Similar questions

3 replies
Question marked as Top-ranking reply

Sep 14, 2019 1:54 PM in response to texasbones

Hello!


There are a few things that could be causing this.


1). Which macOS are you currently running? You may just need to update

2). Do you connect through a VPN or is the a Mac used for work? Certain security software can block this, typically found on business servers.

3). In Apple menu > System Preferences > Wi-Fi > Advanced > Proxies, is anything selected?

Apple Music Radio quit working on my Mac but works on iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.