You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Safari doesn't work anymore. I can open the app but it's frozen, when I try to close the app or point somewhere on the mirror I hear the typical sound of a fault.
I have already forced stopped Safari and I have already restarted my macbook but nothing helps.
Hi laylabernaerts,
Thank you for posting. I understand you're having an issue with Safari on your MacBook Air, and I'm glad to help out.
Which exact macOS version are you using under Apple menu () > About This Mac?
As a test, try force-quitting Safari, and then press and hold Shift on your keyboard while you re-open Safari; this will bypass the saved state the app was last in, and it may help to resolve the issue.
If that doesn't help, I recommend trying the suggested steps here next: If Safari is slow, stops responding, quits unexpectedly, or has other issues
I hope this helps get you started. Best wishes.
Hi laylabernaerts,
Thank you for posting. I understand you're having an issue with Safari on your MacBook Air, and I'm glad to help out.
Which exact macOS version are you using under Apple menu () > About This Mac?
As a test, try force-quitting Safari, and then press and hold Shift on your keyboard while you re-open Safari; this will bypass the saved state the app was last in, and it may help to resolve the issue.
If that doesn't help, I recommend trying the suggested steps here next: If Safari is slow, stops responding, quits unexpectedly, or has other issues
I hope this helps get you started. Best wishes.
thank you very much , holding shift worked! :)
Hi there laylabernaerts,
Thanks for replying! Glad to hear that worked for you. Take care.
Safari on macbook air
