each time i go to make a call my phone drops from 4g to 3g and cslls wont connect??? any ideas?? ive replaced the sntenna snd turned phone on and off and checked sim csrd evdn reset network settings

Each time I go to make a call my phone drops from 4g to 3g. Can’t connect calls changed antenna and reset network settings and checked sim card


Posted on Sep 16, 2019 12:28 PM

Reply
8 replies

Sep 16, 2019 12:41 PM in response to fatz161

Then take it back to him. He messed your phone up. You need to hold him responsible. Apple won't touch your phone after having some friend replace anything on it. That's what unsupportable means. Apple won't touch a phone serviced by anyone other than an Authorized Service. And we certainly couldn't possibly offer any advice to help you since the phone has been modified.


Sorry.

Sep 16, 2019 12:37 PM in response to fatz161

You changed the Antenna? How did you change the antenna on your iPhone? If you did ANY work on your phone yourself, you're completely on your own. Apple won't help you at all. And we certainly diagnose an issue with a phone which has been serviced by you or some shop, if you used a 3rd party service.


Sorry. I'd say it's time to get a new phone.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

each time i go to make a call my phone drops from 4g to 3g and cslls wont connect??? any ideas?? ive replaced the sntenna snd turned phone on and off and checked sim csrd evdn reset network settings

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.