Mendeley Crashes With Safari

Dear Apple. It's you. Mendeley's plug-in works on other browsers, but on Safari, it refuses to connect due to third-party cookie issues, EVEN if one gives Mendeley permission to use cookies under preferences. Please fix this.

Posted on Sep 16, 2019 1:12 PM

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Posted on Sep 16, 2019 1:16 PM

You are not addressing Apple in these forums, we are all end users like you. If you want to contact Apple please either call AppleCare or you can post your issue at apple.com/feedback. Do not expect a reply from Feedback.


Finally, if one plug-in does not work with Safari, please contact the developers of the plug in, it's not Apple's responsibility to see that 3rd party plugins work or not.

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Sep 16, 2019 1:16 PM in response to greggfromnew haven

You are not addressing Apple in these forums, we are all end users like you. If you want to contact Apple please either call AppleCare or you can post your issue at apple.com/feedback. Do not expect a reply from Feedback.


Finally, if one plug-in does not work with Safari, please contact the developers of the plug in, it's not Apple's responsibility to see that 3rd party plugins work or not.

Sep 16, 2019 2:08 PM in response to rkaufmann87

I did, and they said:

"This issue has been fixed on our end. Please update your web browser to the latest version and please reinstall your web importer to get the latest version. You may also try to use other browser. You may check on this link to install the Web importer in your end: https://mendeley.com/reference-management/web-importer…"

Sep 16, 2019 2:09 PM in response to greggfromnew haven

greggfromnew haven Said:

Mendeley Crashes With Safari: Mendeley's plug-in works on other browsers, but on Safari, it refuses to connect due to third-party cookie issues

———-


Try this: Clear your Temporary Internet Files (Cookies & Cache)

  • Cookies perform remembrance of certain site-entered data.
  • Cache keeps a snapshot of the last time you visited a site.


So, clear them.


Use this Link: Clearing History and Cache - Apple Communities

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Mendeley Crashes With Safari

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