Color issues with this iMac retina 5K monitor

I work everyday with a client and we have files that on my iMac screen, I cannot see extremely pale tints. He often tells me when we run into this issue that I should get this taken care of. I use the bait in display calibration and sometimes calibrate it 2 or 3 times in a row.

For example, we have an illustrator file with box background behind text that is 2c, 2m, 0y 0k and I cannot see the this extreme tint against the white background. Yet he can on his monitor. He's running the latest MacPro desktop beast with a LG 31MU97  31-inch (4096 x 2160) monitor.

Posted on Sep 17, 2019 11:07 AM

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Posted on Sep 17, 2019 2:09 PM

The built-in calibration function is 100%, very literally, useless.


There is only one way to properly calibrate and profile a monitor. And that's by using a hardware/software package designed for that purpose.


Personally, I would recommend the X-Rite i1 Display Pro. The ColorMunki Display is a less expensive version. Takes twice as long to run the process mainly because the sensor is half the size of the i1 Display Pro. Don't even think of purchasing the ColorMunki Smile. It's a very out-of-date design mainly intended for CRT monitors.

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Sep 17, 2019 2:09 PM in response to gooddog1

The built-in calibration function is 100%, very literally, useless.


There is only one way to properly calibrate and profile a monitor. And that's by using a hardware/software package designed for that purpose.


Personally, I would recommend the X-Rite i1 Display Pro. The ColorMunki Display is a less expensive version. Takes twice as long to run the process mainly because the sensor is half the size of the i1 Display Pro. Don't even think of purchasing the ColorMunki Smile. It's a very out-of-date design mainly intended for CRT monitors.

Sep 18, 2019 6:41 AM in response to gooddog1

I’ve been doing color managed workflows on Macs since the early ‘90’s. You can not accurately calibrate a monitor without a hardware and software combination.


displayCAL is software that can be used with several different hardware combinations. If you’re looking for an economical solution I would recommend the Spyder 5 from DataColor.


A more accurate calibration can be achieved with the i1 products. While more expensive than DataColor products the results are generally better.


You will not achieve accurate color using your eye. Too many things affect our perception of color, caffeine, alcohol, tobacco and medications, just to name a few.


There are several photography forums that cover color management in more detail than you find here.


I do not recommend the usual sites people head to like YouTube and other popular photography sites. The “hosts” generally get color management wrong in one aspect or another. This leads the viewer to getting settings wrong and then having to resort to paid professionals to fix.


Do yourself a favor and head on over to the Luminous Lanscape to get your answers and help.


Ohh, I also use a 2017 5K iMac which is accurately color calibrated and profiled for clients like P&G, Ford Motor Co, and Kroger.


Sep 18, 2019 7:13 AM in response to gooddog1

There's no point buying DisplayCal. If you purchase the X-Rite model, or a Spyder unit, they both come with the necessary software to calibrate and profile your monitor. You'd just be spending money on a separate software package you don't need.


No one is being ripped off. Apple doesn't sell or include the necessary hardware to calibrate/profile your monitor any more than Windows computer makers do. Most people don't need perfectly balanced monitors. If all you're using it for is browsing the Internet, writing letters and working on spread sheets, it's a rather pointless expenditure. Meaning, most people would either never use the hardware, or throw it away.


Rule number one: Never calibrate your monitor to the highly idiotic default of a 6500K white point. NEVER! Look at an image of a sunny day on a monitor balanced to 6500K and then look out your window on a sunny day. Is anything as blue as your monitor? No! You need you monitor to be gray. Or more precisely, what we as humans consider a neutral gray. It's impossible to make anything look neutral on a 6500K monitor since the monitor itself is heavily skewed to blue. Nothing you can do in Photoshop or in any other app can overcome the monitor's fixed, bluish "gray" balance.


6500K is the worst default in computer history. Basically, someone thought it would be a great idea to continue the intentionally incorrect color spectrum of the beginning of color broadcast television. And then we have the joint venture of sRGB by Microsoft and HP to drive the ugly default home.


Yes, this whole 6500K thing drives me nuts (can you tell?). As someone who has been in professional digital color and retouching of images for about 37 years, I can't understand why the computing industry insists on using this blue balance as a default. What everyone should be using is 5000K. It's the default in the printing industry for a reason - because it's neutral gray. Professional color viewing booths are also 5000K for the same reason.


It does no good to push you to get something like an X-Rite unit without explaining why the Calibrate function is entirely useless. Biggest reasons are one, all monitors drift. With today's flat screen monitors, it's almost always towards a pink cast. There's nothing you can do to stop this aging of the monitor's colorants, other than recalibrating/profiling every few months. The other is Calibrate has no clue whatsoever what color the monitor is projecting. When you enter Calibrate, it defaults to a what it thinks is a perfect 6500K, 2.2 gamma as the starting point. Trouble is, the monitor will continually, throughout its life, only get further away from those values. So anything you do eyeballing color is meaningless. You're seeing one thing visually, and Calibrate thinks you're seeing something else by how you move the adjustments around. And then from there, it builds an equally useless profile based strictly on your calibration adjustments. It simply starts with fixed Lab values for 6500K and mathematically moves them according to your changes. All of this without any idea what your monitor actually looks like. It's rather like putting a blind man on a pitcher's mound and telling him he needs to throw a strike every time, without even telling him which direction home plate is.


When you use a colorimeter/software product, you have a device that is directly and accurately measuring your monitor's output. When it's done building the calibration and profile values (they're both stored in the one completed .icc profile), the OS then knows exactly what your monitor looks like. Gamut, color range and everything else related to the process. No guessing or inaccurate values.


It sounds like your work is for printing, as you mention CMYK values. For that, you would want to use 5000K and a 1.8 gamma. A 2.2 gamma is standard because that's the point just a hair above where the human eye can no longer distinguish one near black color from another. It's 1.8 in the printing industry because it's a far more accurate value to simulate the response of what you can print. If you were to try and print a 2.2 density on paper, you'd soak it and the paper would ripple.

Sep 23, 2019 3:01 PM in response to Jeff Donald

Normally I agree completely. However, starting about the same time that the "Not compatible with 64-bit" warning appeared, so has the accuracy of the Spyder 5 Pro. It is creates a profile that is darker and warmer (looks like when you turn True Tone on at 75% brightness on your iPhone).


I will run it on my iMac 27", retouch a portrait and then view it on my MBPro, iPad Pro and iPhone and it will be too bright and cool toned. Fortunately, I keep all past calibration profiles and after selecting a Spyder 5 Pro calibration I did from about 6 months ago, the color and brightness is accurate again. Datacolor says that they are working on updating their software to be compatible with 64-bit, but it is taking them a shockingly long time.

Sep 26, 2019 8:21 AM in response to gooddog1

Can't tell you much about the i1 Studio. I used to have a ColorMunki Photo, which is much the same package. With either of these, you're purchasing a spectrophotometer rather than a colorimeter, as the i1 Display Pro is. In short, better hardware.


The problem with the one I had was the accompanying software was terrible. It made lousy monitor profiles, and even worse printer profiles. Much worse. X-Rite stopped developing the software for that package years ago. I see they still sell it, but I have no idea if it still comes with the same crummy and outdated software or not.


If the i1Studio has better software, then that's a very good price for spectrophotometer. But the software is what makes or breaks a device. It's pricier, but the i1 Pro 2 Basic I know works. I use the one I have for monitor profiles and spot color readings. The only reason I don't use it for printer profiles is because I also have an i1iSis auto reading spectro. As a test, I profiled our (now sold) Epson 4900 with both the i1 Pro 2 and the i1iSis. The results were identical. But yeah, it's a bit over a grand more for that package.

Sep 18, 2019 6:58 AM in response to gooddog1

gooddog1 wrote:

I read through this article and downloaded the software for DisplayCAL. Unfortunately it says I can't open the dmg file because it's from an unknown unidentified developer. I was sure looking forward to trying this.

FWIW, DisplayCAL comes as a .pkg, not a .dmg, at least when I downloaded it. You can open it by right/control clicking on the pkg and choose "Open". However, as I mentioned, you need a colorimeter in order to use it.

Sep 17, 2019 2:17 PM in response to gooddog1

Which model iMac do you have? You indicated it is a 27-inch Retina model in the post title. What version of macOS are you running? Have you tried displaying the same image on another iMac?


I have an iMac Pro which has a Retina Display and I created a 2c, 2m, 0y 0k rectangle and was able to clearly see the tinted rectangle when compared to its pure white surroundings. Once we know what model iMac you have we might have other recommendations for you.

Sep 17, 2019 2:01 PM in response to gooddog1

I was able to find an article that may help please navigate to https://photographylife.com/how-to-calibrate-imac-and-imac-pro-displays


In order to do full color calibrations it may be necessary to rely on third party tools. As I do not have experience with these tools nor have a need to do color calibrations on my display I'm afraid I cannot assist beyond this articles reference. Perhaps another with more experience in that area can assist.


Also, when posting please include the version of Mac OS installed. As Retina Displays have been available for several years now and there are annual upgrades to Mac OS it is possible you may be using an older Retina Display and also a older version of Mac OS whereas a newer version may have integrated tools built in. This is type of information is useful to those attempting to help.


Good luck.

Sep 18, 2019 10:52 AM in response to gooddog1

I've had both, and I prefer X-Rite's products. In reality, almost none of X-Rite's devices exist anymore. When they bought out Gretag-Macbeth, their product line changed almost overnight to use Gretag's superior hardware. They still say X-Rite on them, of course, but are really Gretag devices.


For myself, I use an i1 Pro 2 spectrophotometer. A much more expensive device I have because I also use it for spot reading color. It can also create profiles for digital projectors and printers. Since it can also be used for monitors, I do that rather than purchasing yet another device.


Sounds like Jeff has gobs of experience in this field, too. As he mentioned, Luminous Landscape is a very good site to read up on this stuff.

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Color issues with this iMac retina 5K monitor

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