Songs lost when syncing iPhone with iTunes just installed on a new computer

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Songs lost when syncing iPhone with iTunes just installed on a new computer

Following consolidation and transferring iTunes to a new computer with the most recent version of iTunes, all my songs and playlists were copied correctly. But after syncing my iPhone to iTunes, a significant number of songs were lost and the play lists reverted to abbreviated playlists from several years ago. When I repasted my saved iTunes folder to my music folder on the new computer, I did not get my original songs and playlists back but merely the ones left over from the syncing. My proposed solution is to delete iTunes from my new computer and delete the iTunes folder from my music folder and delete the music library from my iPhone and then reinstall iTunes, paste the iTunes folder in the music folder on my new computer and then copy my iTunes library to my iPhone. I have accumulated my library from downloads and from CDs over the past 15 years during which time I have gone through two or three computers I have never had this problem before. Is this a familiar problem and does anyone have a solution?

Posted on Sep 17, 2019 6:37 PM

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Answer 1

Top-ranking reply

MoonJ.

Community Specialist

Sep 18, 2019 10:22 AM in response to AugustPaul

Hi AugustPaul,

Thank you for posting in the Apple Support Communities. From the sounds of it, your iTunes library from the old computer didn’t transfer over as expected to your new PC. I’d like to assist.

First, be sure you’ve taken these steps to move your library over to the new PC: Move your iTunes library to another computer

If music files are still missing, take these steps: Import songs from CDs into iTunes on PC

Finally, if purchased music is missing, you can download each song using these steps: Redownload apps, music, movies, TV shows, and books from the App Store, iTunes Store, and Apple Books

When your iTunes library is back to the way you like it, you can use these steps: Sync your iPhone, iPad, or iPod using iTunes on your computer

I hope this helps. Kind regards.

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Answer 2

turingtest2

Level 10

274,822 points

Sep 18, 2019 10:15 AM in response to AugustPaul

See Move your iTunes library to a new computer - Apple Community. Syncing an iTunes library with an Apple device shouldn't cause any content to be deleted from the library, though content may be deleted from the device. You should heed any warning that iTunes is going to "erase and sync" content, because that is exactly what it does.

tt2

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Answer 3

AugustPaul Author

Level 1

10 points

Sep 18, 2019 11:38 AM in response to MoonJ.

@MoonJ I was aware of these steps and I was hoping for an easier answer. I reframed the question with more information and posted it separately, so I will paste that here: Following consolidation and transferring iTunes to a new computer with the most recent version of iTunes, all my songs and playlists were copied correctly. But after syncing my iPhone to iTunes on the new computer, a significant number of songs were lost and the playlists reverted to abbreviated playlists from several years ago. When I repasted my saved iTunes folder to my music folder on the new computer, I did not get my original songs and playlists back but merely the ones left over from the syncing. My proposed solution is to delete iTunes from my new computer and delete the iTunes folder from my music folder and delete the music library from my iPhone and then reinstall iTunes, paste the iTunes folder in the music folder on my new computer and then copy my iTunes library to my iPhone. I have accumulated my library from downloads and from CDs over the past 15 years during which time I have gone through two or three computers I have never had this problem before. Is this a familiar problem and does anyone have a solution?

Reply