I received an email stating that I purchased Apple Music and I did not purchase that. But it let me cancel because I was a 3 free month trial. I also received another email that says I purchased Apple Play that I also didn’t purchase!

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Level 1

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I received an email stating that I purchased Apple Music and I did not purchase that. But it let me cancel because I was a 3 free month trial. I also received another email that says I purchased Apple Play that I also didn’t purchase!

I received an email saying that I purchased a 3 month trial for Apple Music, which I did not to and it was easy to cancel with no problem. Then I received another email from what seemed to be from Apple saying I purchased Apple Play which I did not do also. And they wanted me to download something in that email which I wouldn’t do. How do I make this stop?

Posted on Sep 18, 2019 8:27 AM

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Answer 1

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King_Penguin

Level 10

334,150 points

Sep 18, 2019 8:38 AM in response to cardy64

You are sure that they were genuine emails from Apple and not phishing attempts (Apple Pay is not 'purchased') trying to get your account and payment details ?

Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

Viewing an account's purchase history : See your purchase history in the iTunes Store - Apple Support

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