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my Apple Store is not connecting with my id

Posted on Sep 18, 2019 4:36 PM

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4 replies

Sep 23, 2019 10:17 AM in response to bose161

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset



Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

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