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Apple care

I bought my MacBook Pro on July 18th, I have trying to purchased the apple care but it keeps on saying that this item is not eligible for apple care. why?

Posted on Sep 18, 2019 9:02 PM

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Question marked as Top-ranking reply

Posted on Sep 18, 2019 9:12 PM

Hello!


buy it within 60 days of your Mac purchase:

    • Online (requires you to verify your serial number and run a remote diagnostic)
    • At an Apple Store (inspection of Mac and proof of purchase are required)
    • By calling 800-275-2273 (requires you to run a remote diagnostic and provide proof of purchase)

AppleCare+ available for:

  • MacBook
  • MacBook Air
  • 13” MacBook Pro
  • 15” MacBook Pro
  • Mac mini
  • iMac
  • Mac Pro
  • iMac Pro


Buy an AppleCare plan


If still unable to purchase, reach out to Apple Support to look into further.

Contact Apple for support and service

Chat with Apple

1 reply
Question marked as Top-ranking reply

Sep 18, 2019 9:12 PM in response to jennyfer240

Hello!


buy it within 60 days of your Mac purchase:

    • Online (requires you to verify your serial number and run a remote diagnostic)
    • At an Apple Store (inspection of Mac and proof of purchase are required)
    • By calling 800-275-2273 (requires you to run a remote diagnostic and provide proof of purchase)

AppleCare+ available for:

  • MacBook
  • MacBook Air
  • 13” MacBook Pro
  • 15” MacBook Pro
  • Mac mini
  • iMac
  • Mac Pro
  • iMac Pro


Buy an AppleCare plan


If still unable to purchase, reach out to Apple Support to look into further.

Contact Apple for support and service

Chat with Apple

Apple care

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