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I bought a new MacBook Pro 16" and cannot buy Apple Care online. Anyone know why?
Then you will need to contact Apple Support at this point. Surely they will offer it to you over the phone. This is a community forum only so we can't correct your issue any further here. See this link. Contact - Official Apple Supportsupport.apple.com › contact
You have 60 days to purchase AppleCare on a new machine...
Call customer support (800) MY–APPLE (800–692–7753)
or call AppleCare Support at 1-800-APLCARE.
I bought it 3 days ago. Went online to buy apple care and I received a message that the product was not eligible
Go to the Menu Bar-About this Mac-Service-Check my Service and Support Coverage Status. From there you login and Apple will provide you the option to purchase Applecare Plus.
that is exactly what I did and the apple support page (which populates the device serial number) says that this product is not eligible. Any ideas why?
why would my MacBook be disqualified from purchase of apple care?
