You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iMovie Issues - Hanging on quit and hanging on Conversion

Good Day:

I have iMovie 10.1.12 installed on my iMac which is running Mac OS 10.14.6. When starting iMovie it asks me to convert 8 .avi files for compatibility, I confirm and iMovie hangs on processing file XXXX.avi and I have to force quit iMovie.

If I don't convert the files and just try to quit iMovie the program hangs on canceling background tasks and the only way to end iMovie is by doing a force quit.


Any suggestions would be helpful.

Best Regards - Mark K.

iMac Line (2012 and Later)

Posted on Sep 19, 2019 6:22 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2019 7:35 AM

Try restarting and opening iMovie while holding down the Option and Command keys and selecting to delete preferences in the box that appears. iMovie will open in a new library. Reopen your old library to get back to your projects. See if the conversion process now works without hanging up. If you can, try launching the conversion process by selecting your Library in the My Media sidebar and doing File/Check Media for Compatibility.


If the conversion still hangs up on a particular .avi file, possibly that file is corrupted in some way. You can try removing the file by selecting your Library in the My Media sidebar and doing a search for the file by typing in its name into the little search box marked by Q located immediately above the My Media browser display screen. (Or maybe you know where the file is located.)


If you can find the file, do a File/Reveal in Finder on it and drag it onto your desktop from the Original Media Folder that pops up. That will remove the file from the iMovie library and any projects that might be referencing it. Now try the media conversion process and see if it works. If it doesn't work, put the file back where you found it.


As a further note, it just may be that you have to wait a little longer for the conversion to take place. Also, "cancelling background tasks" can sometimes take a couple of minutes.


-- Rich

6 replies
Question marked as Top-ranking reply

Sep 19, 2019 7:35 AM in response to Batman-15

Try restarting and opening iMovie while holding down the Option and Command keys and selecting to delete preferences in the box that appears. iMovie will open in a new library. Reopen your old library to get back to your projects. See if the conversion process now works without hanging up. If you can, try launching the conversion process by selecting your Library in the My Media sidebar and doing File/Check Media for Compatibility.


If the conversion still hangs up on a particular .avi file, possibly that file is corrupted in some way. You can try removing the file by selecting your Library in the My Media sidebar and doing a search for the file by typing in its name into the little search box marked by Q located immediately above the My Media browser display screen. (Or maybe you know where the file is located.)


If you can find the file, do a File/Reveal in Finder on it and drag it onto your desktop from the Original Media Folder that pops up. That will remove the file from the iMovie library and any projects that might be referencing it. Now try the media conversion process and see if it works. If it doesn't work, put the file back where you found it.


As a further note, it just may be that you have to wait a little longer for the conversion to take place. Also, "cancelling background tasks" can sometimes take a couple of minutes.


-- Rich

Oct 1, 2019 7:44 AM in response to Rich839

I have a brand new mac mini with the same versions of imovie and osx. OSX is hanging during file rendering. It has done it during 1080p and 720p rendering attempts. I have disabled screen saver, but basically the screen goes blank after some time of inactivity during rendering, and the mouse and keyboard won't wake it back up. I let it run over night even though imovie estimated 24 minutes to complete. The mini was hot in the morning, so I know the CPU was busy doing something all night. Forcing a restart by holding the power button down is the only way to get back into the system. The applications all recover, and the temporary render files can be seen.

Oct 1, 2019 7:57 AM in response to Rich839

Good Morning:

Here is an update, When I start iMovie it brings up a list of files it say it needs to convert. I previously found these files and move them to a save folder on my desktop. I then restarted iMovie and it still wants to convert the same list of files even though they no longer are in the directory indicated by iMovie. The only away around it is to say skip the conversion. Can you tell me where iMovie stores that list of files?

Thank You - Mark K.

Oct 1, 2019 8:12 AM in response to Batman-15

iMovie will convert the files and store the incompatible originals in a folder in your Movies folder, titled iMovie Incompatible Media. Unless you have a problem with insufficient space you don't need to remove the files. If iMovie still says it wants to convert the same list of files try restarting your computer and opening iMovie again. Otherwise, just say to skip the conversion.


-- Rich

iMovie Issues - Hanging on quit and hanging on Conversion

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.