Macbook Pro 2017 Screen Issue

My Macbook Pro 2017's displays some strikes in the screen. I think it's the cable problem. It's still covered by Protection Plan.

As I know, the reason is the cable damaged because it's too short.

After sending to Apple Support to fix it, will Apple replaces a longer cable to address this issue forever? or just replace an old one?


Thank you

Posted on Sep 19, 2019 9:25 AM

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Question marked as Top-ranking reply

Posted on Sep 19, 2019 9:32 AM

ThangNguyen16 wrote:

My Macbook Pro 2017's displays some strikes in the screen. I think it's the cable problem. It's still covered by Protection Plan.
As I know, the reason is the cable damaged because it's too short.
After sending to Apple Support to fix it, will Apple replaces a longer cable to address this issue forever? or just replace an old one?



A new cable.


Take it in—Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/



Service Program—

https://www.apple.com/support/13-inch-macbook-pro-display-backlight-service/


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Question marked as Top-ranking reply

Sep 19, 2019 9:32 AM in response to ThangNguyen16

ThangNguyen16 wrote:

My Macbook Pro 2017's displays some strikes in the screen. I think it's the cable problem. It's still covered by Protection Plan.
As I know, the reason is the cable damaged because it's too short.
After sending to Apple Support to fix it, will Apple replaces a longer cable to address this issue forever? or just replace an old one?



A new cable.


Take it in—Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/



Service Program—

https://www.apple.com/support/13-inch-macbook-pro-display-backlight-service/


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Macbook Pro 2017 Screen Issue

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