You are already a member of apple music

i can not play music in my device. It says you are already a member of apple music. Please help.

iPhone XS

Posted on Sep 19, 2019 11:24 AM

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Question marked as Top-ranking reply

Posted on Sep 20, 2019 10:34 AM

Hi dasunrsk,


Thanks for using Apple Support Communities. It sounds like you’re having trouble using Apple Music. I’m happy to help. 


If you’re receiving this message in error, I suggest signing out of, and then back into Apple Music.


You can do so by tapping Settings > iTunes & App Store > [Apple ID] > Sign Out. Once you’ve signed out, restart your device and sign back in. You’ll also want to make sure iCloud Music Library is enabled by tapping Settings > Music.


Keep in mind that this will remove any songs you’ve made available for offline play, and you’ll have to re-download them once you’ve signed back in.


If I’m misunderstanding your issue, please reply with additional details.


Take care.

75 replies

May 21, 2020 9:58 AM in response to dasunrsk

I had to sign out of my iCloud uninstall Apple Music reinstall it go in 3 months free then cancel uninstall sign in apple and iTunes in setting the reinstall it told you welcome to your plan then made me restore my music history then it worked

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You are already a member of apple music

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