iOS 13 Music App album art is incorrect.

Honestly guys the best will be for Apple to fix this issue. BecauE we are loosing to much energy and time to try to fix a bug that comes probably from the software.

usually Apple is kind of listening what we are feebacking them.

However if they take to long some of us might really get mad and get rid of their Apple profucts.

is there any Apple staff that can provide an answer ?

Even a «  we are aware of this issue we are working on it ... » will do.

I have an iPhone 11 and have the same issue. In the past on older phones I could remove all music and sync again and it would resolve the problem. That’s not working now and I’m also having the problem with album covers shifting around. So frustrating that considering apple invented the iPod that they can’t get this fixed once and for all.

I have encountered this same problem now on both my iPhone XR and my new iPad 128 6th gen. The music is correct in all the playlists, but as one writer said, about one-third of the albums/playlists have the incorrect artwork. I’ve tried all the corrections mentioned on the internet to no avail. Come on Apple! Ever since you caved to the Russians on the Crimea in Maps, you have dropped the ball. We all expect a quick fix. It was so bad, that in trying to fix these problems, I connected the devices to my iMac, only to discover that iTunes help was in the Russian language. What’s going on at Apple? Tim

Following up on my post from November. I'm pretty upset that this hasn't been resolved yet- I work in tech (Palo Alto) so I fully understand that regressions can and will happen. However, this bug was introduced in iOS13, and we are now on iOS 13.3 (4 months later) without a fix. How can we escalate this? I feel like the least I can do is post again and show that there are a good number of loyal iTunes / Apple Music customers who are genuinely upset that A) we saw a regression, but more so B) the regression hasn't been fixed 1/3 of a calendar year later. I currently feel like Apple's b*st*rd child despite all these years of loyalty :(

I’m so disappointed as well, so much so I’m considering another brand. I’m wondering if it has something to do with the new Apple Music as it looks like to me, we are being encouraged onto that & ergo, we have to start paying for our own music per month. Maybe then our music would not be jumbled. I’m not tec savvy but very cynical. I was treated appallingly by two ‘Apple care’ staff on the phone about this situation...they blamed me! (Previous post awhile ago) I think we are being arrogantly ignored. I won’t be updating my iPhone until this is fixed.

I am writing again about the jumbled album art as a result of IOS 13. I agree with the two previous posts that it seems as if Apple almost abandoned us with our jumbled iTunes mess. iTunes was once the industry leader in music organization and innovation, but now it seems it has become too much of a bother for Apple to be worried about those of us who are NOT subscribers to Apple Music. It’s bad for business to leave this gaping flaw go unfixed for so long. Attention and care has always been Apples key to the market. Now it appears that Apple has shifted its priorities to some other endeavors. I have been an Apple guy since my first Apple IIe. I still am but the luster has worn off. I’m starting to think that future purchases will include consideration of other product lines due to Apples lack of due diligence and response with this IOS ITunes issue along with other signs of Apples lack of responsiveness to its loyal customers. Please Apple, get back on track. This shabby lack of service on this issue is making you look bad to loyal consumers.

Apple come on give this some priority already! Really stinks to buy a brand new iphone 11 and while it corrected some issues I had with my iphone 7 which you never fixed, it completely obliterated my album art, as far as the folders are concerned. It makes it hard to find albums I want to listen to when all the art is mixed up from playlist to playlist. Come on have a heart! This is probably some minor bungle on your part, and could be fixed relatively easy if you'd just spend 5 minutes on it. I guess you have bigger fish to fry by adding more bells and whistles to apps that know one cares about. Come on and fix it already! My organizational efforts in Itunes over the years of my massive collection of mp3's is the only reason why I still buy your phone. I admit I'm lazy and don't want to put the effort in on rebuilding my playlists for Android, and your product is supposed to just work! hahaha we all know that's a lie. I'm getting to the point where I might just deal with android if you can't fix minor problems like this or don't care any more. Peace out!

Just 'updated' my library through iTunes and I'm f*cked with the album covers... I'm using a 11 PRO MAX, now that I have time to expand my library with new music I encounter this ****. Hopefully it does get fixed..

I have a new iPhone SE 2020 and all the music is correct.

The album artwork is correct in iTunes library.

But the album artwork is not correct on my iPhone.

I synced it several times...nothing.

Is is the phone?

It's a brand new SE 2020.

Horrible as much money as I have given Apple purchasing music and using their devices and they don’t fix this issue. I called Apple support and this isn’t a recognized issue.

this is simply negligent.

I wonder if this is related to the Apple Music library indexing or why it is being ignored. But some of the mix up if it wasn’t so annoying would almost be comical. Except I paid for a product and they have had a failure to protect my investment.

This trick did not work for me unfortunately. Did you change the playlist image only on your computer Itunes? Did you delete the app from your iPhone before syncing? I'm not getting this to work. I'm on ios13, iPhone 11.

I'm having the same problem...

iPhone 7 / iOS 13

Yes, I've just updated to 13.1 and you're right, no improvement.

No. The update 13.1 did not fix it. Still had all the incorrect album art after the update.