Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can not see face when outside

I have had the problem of not seeing what is on my Apple watch Gen 1 when I am outside in the sunlight. I have checked the brightness setting on my phone and on my watch. They both are on High. Anyone else have this problem?

Apple Watch

Posted on Sep 20, 2019 5:46 PM

Reply
Question marked as Best reply

Posted on Sep 20, 2019 6:01 PM

If your Apple Watch display has suffered a permanent loss of brightness, then it may require service. Contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorized Service Provider to arrange for it to be inspected and to establish your available service options.......https://www.apple.com/retail/geniusbar/

1 reply
Question marked as Best reply

Sep 20, 2019 6:01 PM in response to Shatterednyte

If your Apple Watch display has suffered a permanent loss of brightness, then it may require service. Contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorized Service Provider to arrange for it to be inspected and to establish your available service options.......https://www.apple.com/retail/geniusbar/

Can not see face when outside

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.