You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 13 Mail - Move Message To Junk Folder

In iOS 12 I could easily move a message in Mail to junk with a couple of taps.


In iOS 13 I now have to press the reply button on the bottom right of the screen, scroll down the options so that 'Move to Junk' is displayed, then tap again to move it.


Only an additional 'scroll' I know, but is there any way I can change settings to make this easier?

Posted on Sep 21, 2019 4:20 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 23, 2019 9:21 AM

Had the same problem and just found out how to move message.

in an email you want to move to junk (or any other folder for that matter), just do a long press on the “reply” arrow. It will bring some options to you, including “move message”.

56 replies

Jan 6, 2020 9:17 AM in response to stoobloo

I get that needing to re-learn the process for moving mail is annoying. But I don’t understand the level of annoyance for this particular change.


The workflow before was:

  1. press move link
  2. press “Move to ______” button


The workflow now is:

  1. press arrow icon
  2. press “Move to ______” button


That’s two taps before, and two after. No scrolling needed.


If it’s not learning the right folder, you’ve got a legitimate gripe. And hijacking the reply icon to represent all actions is a highly suspect UI design decision.


But complaining that your workflow is impacted by this is the wrong hill to die on.

Sep 24, 2019 11:16 PM in response to stoobloo

@apple honestly ... this shows that obviously these new software developments are made by designers in the ivory tower ... who can seriously do such innovation where factually (yes; factually) people have to scroll more or click more often so in any case will have to spend more time to get things done! Can please someone from Apple tell us here what the “genius” idea behind thins dumb innovation has been? Do you want us to move to Samsung for professional phone users?

Sep 24, 2019 11:53 PM in response to jesko72

A workaround I have noticed:


In Mail options under settings you can adjust the 'swipe options'.


I set my swipe left action to 'Move Message'.


So now in any given e-mail message, I swipe left, then tap the 'Junk' folder in my case as that's mainly what I want the function for.


So back to two actions rather than three.


Hope that helps.

Sep 30, 2019 1:37 PM in response to spitfiremedia

Changed left and right swipe options to help with iOS 13. What took me one touch before iOS 13 to put mail where I wanted it at the bottom of mail window. Now takes several touches for every email. When you get over 60 emails a day it’s too much to go through because of iOS 13. Bring back flag, folders, archive, respond, write to bottom of mail window when email is opened. iOS 13 only has respond and archive. Why on earth doesn’t Apple consider the fact that the more times a person has to move fingers to accomplish one simple task has a medical effect on people’s finger & joint health. Anyone with arthritis in their fingers can’t keep increasing movement because Apple updated iOS and didn’t understand make it simple, fast, even if they think it looks more cluttered showing more options. Very unhappy with iOS 13 it’s not hard just to select all to copy while typing. iOS 13 destroyed best things in mail & notes. Scrambled iOS 13 isn’t better it’s BS Apple!

Sep 30, 2019 1:51 PM in response to SkyAmazon

The right approach is to have the most common tasks at the bottom of the window (not in the selected email - you can add a separate reply button there if you want to make it clear which email to reply to), and a ... button (not a reply arrow!) for the full menu. The current design makes nothing better and many things worse.


Luckily ipadOS mail is still sane, otherwise one would lose hope.

Oct 1, 2019 3:27 PM in response to CaliforniaWill

Agree completely. And the UI (screen) estate is... now wasted (sic!). This is a loss of functionality and in commercial products supporting business it is not tolerated. ... wait... it is a commercial product I paid for... and I have to live with it... new brave world :-(


I cannot imagine the reasoning for this regression, so am very interested in knowing why on earth?


Similar notion in AppStore, your "Update all" applications now "nicely" *hidden*! Some new coolaid served at Apple now to force users to go through more steps to get done what need?


Oct 1, 2019 5:47 PM in response to CaliforniaWill

iOS 13 has lots of things I do not like in it that we’re fine the way they were before iOS 13. Most frustrating is changing options from 5 to 2 to sort Mail. iOS 13 did similar thing in photos as you try to organize them. They have reduced quick organizing to taking more steps for every item. Then my frustration with iOS notes. This is where I keep running record of important lists with dates. Dates were highlighted that were in future from type for dates that had past. It’s was the visual difference in the way the dates looked that let me know what was coming up at a quick glance. Yellow highlight of type color meant that was coming up, black highlight of type color meant that date had past. Now all type is black color no mater what dates are and only type color highlighted to yellow are numbers that might be phone number but are not. iOS didn’t really seem to take organization of massive amounts of information quickly simple and with least amount of touches in mind when it was designed. Then their is iOS 13.1.2 update after updating the notification for settings red dot with number 1 is still there & nothing I tru is removing it even after the update and there are no other updates. I hate notification red circles often if possible I turn them off it just looks messy on my iPhone screen especially if it’s for something I do not need to pay attention to or do. Right now I am really unhappy with iOS 13 not been happy with mail from last major change in iOS. Apple is pushing me closer to using Gmail app and not using Apple mail app anymore. Can’t create apple.com email address and most I use daily are gmail.com. There is a constant problem with any aol email address and yahoo not keeping password updated and tired of entering it over and over which is why I use gmail instead. iPhone seems to not keep track of other email address passwords correctly requiring them to be added over and over weekly.

Oct 2, 2019 1:09 PM in response to stoobloo

This is an absolute garbage change to the iOS mail client. Why make it harder to file messages - what was a tap, swipe, tap is now, at best, swipe, tap, swipe, tap - but the default is tap, swipe, tap, swipe, tap. Adding 2 more motions is pointless, and makes managing a busy inbox difficult. I guess it's time to download Outlook for iOS.

Oct 4, 2019 3:19 PM in response to stoobloo

I agree with all these posts, in an era when you receive dozens of emails a day I could sit on the train and sift through them and automatically file them as iPhone would predict the folder. Now it is convoluted absurd way of filing an email. Please change it! This is enough to send me into the arms of Samsung

iOS 13 Mail - Move Message To Junk Folder

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.