iOS 13 Mail - Move Message To Junk Folder

In iOS 12 I could easily move a message in Mail to junk with a couple of taps.


In iOS 13 I now have to press the reply button on the bottom right of the screen, scroll down the options so that 'Move to Junk' is displayed, then tap again to move it.


Only an additional 'scroll' I know, but is there any way I can change settings to make this easier?

Posted on Sep 21, 2019 4:20 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 23, 2019 9:21 AM

Had the same problem and just found out how to move message.

in an email you want to move to junk (or any other folder for that matter), just do a long press on the “reply” arrow. It will bring some options to you, including “move message”.

56 replies

Sep 30, 2019 1:51 PM in response to SkyAmazon

The right approach is to have the most common tasks at the bottom of the window (not in the selected email - you can add a separate reply button there if you want to make it clear which email to reply to), and a ... button (not a reply arrow!) for the full menu. The current design makes nothing better and many things worse.


Luckily ipadOS mail is still sane, otherwise one would lose hope.

Oct 1, 2019 5:47 PM in response to CaliforniaWill

iOS 13 has lots of things I do not like in it that we’re fine the way they were before iOS 13. Most frustrating is changing options from 5 to 2 to sort Mail. iOS 13 did similar thing in photos as you try to organize them. They have reduced quick organizing to taking more steps for every item. Then my frustration with iOS notes. This is where I keep running record of important lists with dates. Dates were highlighted that were in future from type for dates that had past. It’s was the visual difference in the way the dates looked that let me know what was coming up at a quick glance. Yellow highlight of type color meant that was coming up, black highlight of type color meant that date had past. Now all type is black color no mater what dates are and only type color highlighted to yellow are numbers that might be phone number but are not. iOS didn’t really seem to take organization of massive amounts of information quickly simple and with least amount of touches in mind when it was designed. Then their is iOS 13.1.2 update after updating the notification for settings red dot with number 1 is still there & nothing I tru is removing it even after the update and there are no other updates. I hate notification red circles often if possible I turn them off it just looks messy on my iPhone screen especially if it’s for something I do not need to pay attention to or do. Right now I am really unhappy with iOS 13 not been happy with mail from last major change in iOS. Apple is pushing me closer to using Gmail app and not using Apple mail app anymore. Can’t create apple.com email address and most I use daily are gmail.com. There is a constant problem with any aol email address and yahoo not keeping password updated and tired of entering it over and over which is why I use gmail instead. iPhone seems to not keep track of other email address passwords correctly requiring them to be added over and over weekly.

Oct 4, 2019 3:19 PM in response to stoobloo

I agree with all these posts, in an era when you receive dozens of emails a day I could sit on the train and sift through them and automatically file them as iPhone would predict the folder. Now it is convoluted absurd way of filing an email. Please change it! This is enough to send me into the arms of Samsung

Oct 10, 2019 9:58 PM in response to stoobloo

Yes, I'm sure you will see a flood of angry users about this change. And why, now there is a bunch of white space on the bottom of the screen when viewing individual emails. So you just moved everything under one button making it less efficient. It's obvious that the product owner of this does not deal with a lot of emails, as nobody would have made this change. I literally go through and file away 300+ emails a day. Yes, as another user pointed out, it's just an additional scroll, but that is a significant waste of time. The pop up with all the various options is great. The design should have been to leave 1.) a reply button 2.) the file/move button and 3.) MORE (with all the additional options). This is such a minor thing, but it's going to annoy the heck out of corporate users using this, which are typically the users which are having to file through hundreds of emails a day. The only other button that was left is the delete button. So I'm guessing the product owner though, well, they can just delete the email. at least that wasn't moved under the reply button, or this would be REALLY painful.


I hope this thread gets some traction. I personally had to search a few different ways before I was able to find this. Trying searching google for "new apple ios 13 mail app missing button move on individual mail screen". lol. It's a miracle I found this page.


PLEASE bring it back. Even better, which I thought may have been the intention was that you could CUSTOMIZE which buttons were in that bottom bar. That would be great. This change was obviously not user tested. Sometimes I wish I could quit my day job and just be a product owner/advisor on the 5 apps I use most in my life. ;)

Nov 11, 2019 8:09 PM in response to Andya729

... and whatever functionality is left does not work at all sometimes... cannot trust it any more. Sometimes it deletes email as asked, sometimes it does not... emails deleted reappear, emails moved to folders (with newly required effort) do not get moved, have to go back to native interfaces (like gmail, or other email services) to actually make things right... oh McIntosh, it is very messed up... !!! No bueno!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 13 Mail - Move Message To Junk Folder

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.