iOS 13 Mail - Move Message To Junk Folder

In iOS 12 I could easily move a message in Mail to junk with a couple of taps.


In iOS 13 I now have to press the reply button on the bottom right of the screen, scroll down the options so that 'Move to Junk' is displayed, then tap again to move it.


Only an additional 'scroll' I know, but is there any way I can change settings to make this easier?

Posted on Sep 21, 2019 4:20 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 23, 2019 9:21 AM

Had the same problem and just found out how to move message.

in an email you want to move to junk (or any other folder for that matter), just do a long press on the “reply” arrow. It will bring some options to you, including “move message”.

56 replies

Jan 6, 2020 11:32 AM in response to StokesO

And if you have several hundred emails a day to classify, those extra taps add up. And I call bunk on the "no scrolling". If you're working from the message list you can swipe and tap twice, but if you need to look at the message body first, then it's tap, scroll, tap. (See earlier reference to several hundred emails a day -- especially near the end of a quarter.)


Further, in iPadOS, this functionality hasn't changed. There's a button to trash the message, a button to file the message to a learned folder, and it's all in the menu bar -- where iOS USED to have it. Had there been a real estate problem in the menu bar in Mail for iOS, I could give them benefit of the doubt. But there wasn't. There was no value add in this change -- the opposite in fact.

Oct 10, 2019 10:49 PM in response to americanninjaXX

There is no simple fix to help adjust to this change. Daily hundreds of times a day it’s annoying waste of time trying to organize incoming emails into folders on iPhone with iOS 13.1.2. Adjusted swipe left and right menu but still huge mistake by Apple doing this with iOS 13. No one wants to just archive emails not organized. I use over 20 email addresses to help organize emails I send and receive then lots of folders for each email address. I do this so when I need to find something I can find it quickly because it was organized the first time and not just generically archived.

Jan 6, 2020 9:17 AM in response to stoobloo

I get that needing to re-learn the process for moving mail is annoying. But I don’t understand the level of annoyance for this particular change.


The workflow before was:

  1. press move link
  2. press “Move to ______” button


The workflow now is:

  1. press arrow icon
  2. press “Move to ______” button


That’s two taps before, and two after. No scrolling needed.


If it’s not learning the right folder, you’ve got a legitimate gripe. And hijacking the reply icon to represent all actions is a highly suspect UI design decision.


But complaining that your workflow is impacted by this is the wrong hill to die on.

Sep 24, 2019 11:16 PM in response to stoobloo

@apple honestly ... this shows that obviously these new software developments are made by designers in the ivory tower ... who can seriously do such innovation where factually (yes; factually) people have to scroll more or click more often so in any case will have to spend more time to get things done! Can please someone from Apple tell us here what the “genius” idea behind thins dumb innovation has been? Do you want us to move to Samsung for professional phone users?

Sep 30, 2019 1:37 PM in response to spitfiremedia

Changed left and right swipe options to help with iOS 13. What took me one touch before iOS 13 to put mail where I wanted it at the bottom of mail window. Now takes several touches for every email. When you get over 60 emails a day it’s too much to go through because of iOS 13. Bring back flag, folders, archive, respond, write to bottom of mail window when email is opened. iOS 13 only has respond and archive. Why on earth doesn’t Apple consider the fact that the more times a person has to move fingers to accomplish one simple task has a medical effect on people’s finger & joint health. Anyone with arthritis in their fingers can’t keep increasing movement because Apple updated iOS and didn’t understand make it simple, fast, even if they think it looks more cluttered showing more options. Very unhappy with iOS 13 it’s not hard just to select all to copy while typing. iOS 13 destroyed best things in mail & notes. Scrambled iOS 13 isn’t better it’s BS Apple!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 13 Mail - Move Message To Junk Folder

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.