You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone: some emails in “All Sent items” showing as unread

On my iPhone I have an IMAP account for yahoo.

when I send an email it is saved in my (yahoo server) [sent] items folder.

It also appears in my iPhone “All Sent Items” folder. However, some messages get marked as unread and others do not have an unread status (as I’d expect in a Sent folder, it’s not my inbox after all).


If if I open the message in my Sent items there is no blue dot.

If I open the same message in my All Sent items there is a blue dot which then vanishes after a short period of time. This then makes the unread status null and the blue dot, and the subsequent unread message count resets.


This behaviour would appear to be a bug. Is there a permanent fix; or a process to reset all unread statuses in the all sent items folder; or a configuration setting that needs to be set?

iPhone XS

Posted on Sep 21, 2019 4:38 AM

Reply

Similar questions

63 replies

Nov 16, 2019 10:46 AM in response to moviemike3

moviemike3 wrote:

sorry you started it

Try clicking the following button and see if it toggles to unfollow

It will change to unfollow. Unfortunately, there is a current bug in the forum software. If one has made several posts to a thread clicking Following once doesn't unfollow you. Here's the workaround:

  1. Click Following and it will change to Follow
  2. Refresh the page
  3. If Following comes back on, go to 1.


It will take several passes through the procedure.

Nov 3, 2019 3:51 AM in response to Kai_Username

Kai


yes i know the issue. I was the one that reported it on the forum.


im just letting you know how you can clear the flag should you want to.


it’s not causing any harm, it’s just a nonsense as sent items shouldn’t have an unread or read status.


I didn’t want the flag to show, but I couldn’t remove the flag by opening the email in my sent items, but I did discover that if I opened the message in my All sent items it did remove the flag. That is what I was sharing.


I don’t believe it’s a yahoo issue.

When I send an email from yahoo it doesn’t set the unread flag (which would then appear in my iPhone using imap).

When I send an email from my iPhone it does (sometimes) set the unread flag (which would then appear in my yahoo account).


So I don’t really care who fixes it, Apple sending something odd to yahoo, or yahoo interpreting something odd from Apple - just fix it, it’s not working as expected!

Nov 3, 2019 5:19 AM in response to mfc_1971

Having same exact issue.

If sending an email from my Yahoo email address, whether I do it through the mail app on iOS or on through Mac Mail, those sent messages are marked as unread in both "All Sent" folder on iPhone and in individual Yahoo account sent folders on both iPhone and Mac.


When sent through my Mac Mail, I have noticed a delay in Yahoo sent messages being downloaded to my iPhone. But that might just be something between my two devices.


If anyone finds a solution to the issue re: Yahoo sent email being marked as unread on both an iPhone and/or a Mac, I would really appreciate you sharing.


Many Thanks,

B

Nov 12, 2019 8:52 AM in response to buddha3434

This is an iOS issue. the only time this happens is when i send myself reminder emails from my iphone or ipad using apple's email app.

apple blames yahoo

Yahoo blames apple

if i send an email to myself from my yahoo mail app or from my web browser the problem doesn't happen.

Apple-get off your *** and fix this - started about two weeks ago.

I am running ios 12.4.1


Nov 12, 2019 1:12 PM in response to jschuler

I have both gmail and yahoo configured on my iPhone (13.1.3), my iPad (12.4.2), and Mac (10.14.6). I only have this issue for sent items for my yahoo account. Emails sent from my gmail account show as read in my sent items (compared to unread in my yahoo sent items).


I've tested sending emails from all three, and especially for iPad and iPhone which are running different versions of iOS. The issue is consistent.


I'm confident this is a Yahoo issue.


It also happens on non-Apple, and even on Samsung Galaxy, as mentioned in this forum thread:

https://forums.att.com/t5/AT-T-Internet-Email-Security/Sent-Email-shows-as-unread-in-the-Sent-Folder/td-p/6046959


I'll focus on those forums for a solution now.



Nov 14, 2019 9:28 AM in response to moviemike3

Same here...if sending an email through Yahoo webmail, the "unread email" problem in the sent folder doesn't occur.


Problem occurs on my Mac desktop using Apple Mail and Thunderbird. Also on my Chromebook Gmail app.


Funny thing is, sometimes if I send an email using a NON-Yahoo account through Apple Mail, the sent email will end up in the Yahoo Sent folder and show as unread. Maybe that's a clue for you tech guys.



iPhone: some emails in “All Sent items” showing as unread

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.