iPhone: some emails in “All Sent items” showing as unread

On my iPhone I have an IMAP account for yahoo.

when I send an email it is saved in my (yahoo server) [sent] items folder.

It also appears in my iPhone “All Sent Items” folder. However, some messages get marked as unread and others do not have an unread status (as I’d expect in a Sent folder, it’s not my inbox after all).


If if I open the message in my Sent items there is no blue dot.

If I open the same message in my All Sent items there is a blue dot which then vanishes after a short period of time. This then makes the unread status null and the blue dot, and the subsequent unread message count resets.


This behaviour would appear to be a bug. Is there a permanent fix; or a process to reset all unread statuses in the all sent items folder; or a configuration setting that needs to be set?

iPhone XS

Posted on Sep 21, 2019 4:38 AM

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63 replies

Nov 3, 2019 5:19 AM in response to mfc_1971

Having same exact issue.

If sending an email from my Yahoo email address, whether I do it through the mail app on iOS or on through Mac Mail, those sent messages are marked as unread in both "All Sent" folder on iPhone and in individual Yahoo account sent folders on both iPhone and Mac.


When sent through my Mac Mail, I have noticed a delay in Yahoo sent messages being downloaded to my iPhone. But that might just be something between my two devices.


If anyone finds a solution to the issue re: Yahoo sent email being marked as unread on both an iPhone and/or a Mac, I would really appreciate you sharing.


Many Thanks,

B

Nov 14, 2019 9:28 AM in response to moviemike3

Same here...if sending an email through Yahoo webmail, the "unread email" problem in the sent folder doesn't occur.


Problem occurs on my Mac desktop using Apple Mail and Thunderbird. Also on my Chromebook Gmail app.


Funny thing is, sometimes if I send an email using a NON-Yahoo account through Apple Mail, the sent email will end up in the Yahoo Sent folder and show as unread. Maybe that's a clue for you tech guys.



Nov 15, 2019 1:18 PM in response to V8Fun

Interesting point. I guess in these times when the norm is for companies to always try to blame someone else (whether correctly or incorrectly) I never thought of that considering the fact that Apple basically said that it must be their issue. I am trying to upload logs from my Mac for their engineers to look at but have not been able to get them to successfully transfer (another issue). If I get something back from them I will post it here.

Nov 16, 2019 8:20 AM in response to bhtko

You mean like the people who posted in this very thread that they have this problem on their Android phone? That was very helpful. And the people who posted that they had the problem using Thunderbird on their computer? Also very helpful. And the people who posted that it only happens with Yahoo and/or AOL, and not with any other email services? Very helpful.

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iPhone: some emails in “All Sent items” showing as unread

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