iPhone 11 Pro Max Camera issues

So sorry, these are fixed f/stop. The depth of field is done through software.

On a good note, Apple first replaced the camera group and when that didn’t fix the grain issues they replaced the phone. It works MUCH better now.

Only blurs it cause it “needs you” to wait the appropriate seconds you see in yellow while holding phone very still. If you do that it will be very clear cause it is fully focused and has accumulated enough light, but when we don’t care and just want a quick photo, iPhone decides if it’s the right time. We pay $1000 to be on iPhones time to decide to snap the picture intended in the moment we intend it, even if we don’t care if it’s dim, cause life’s moments happen in a moment, if you can’t wait it will not enough time to focus and add light and therefore you have a bad and blurry picture ( you’re welcome) ironically enough, if we turn off the night mode feature meaning we don’t care about the dimness in that moments it takes the picture as quick as we snap it and just fine I’m quality! So it’s very capable not unable to take clear instant pictures when we tell it to manually, however it doesn’t understand that we could want that feature permanently that way, unless we select it to be on auto. It decides it will always be on auto for us. Who should have the

ability to forcefully decide?? I wonder Apple

I hope a lot of people see this. The new iOS turned on an Apply Auto Adjustments which is what caused all of my photos to looks worse. Turn it off, is my recommendation.

Return it for refund if you have owned it less than 14 days or sell it and get the phone you believe meets your needs better.

I know the frustrations guys 😬

Got a call from iCare, said Apple had replace a new device for me.

Hopefully this one has no issues 🤞

I will update once I tested ✌️

there is a guy on here who got his phone replaced because his camera lense had an issue. Maybe yours needs to be checked as well.

If you haven't tried this yet, I would highly recommend performing a force restart on your iPhone. I have been having many bug-related issues with my camera app as well but when it is working it is taking beautiful photos.

Same here. I believe the issue is software related in the camera and photos app. If you view the photos in iMessage they look fine. Now, I’ve found that if you view a photo in the photos app and double tap to zoom in and then do the same to zoom out the sharpness seems to reset until you view the photo again. Let me know if you have the same results

Okay been following this thread . I finally updated my iPhone 11 to iOS 13.1 hoping it was software issue and guess what nope! Regular camera looks decent and the wide angle looks plain out horrible! it’s the wide angle lens being the issue. No point of replacing it right now if it’s a hardware issue , might end up with a faulty camera since it’s so early in the production feel a lot of them gonna end to being this way based on also people who have already got a replacement for this issue and still looking the same . Best bet wait it out till Apple states it is a hardware issue and wait for a new manufacturing batch🤷‍♂️ I also noticed when taking a picture live on wide angle it looks super grainy but once it’s processed and you review it it’s like if it automatically adds a denoiser to remove the grain a bit . Such a shame !

I had the exact same problem with the iPhone 10S Max. I don't believe it's a focus issue.

My guess is that in certain lighting conditions it's created by the camera taking multiple pictures at high ISO levels that cause grain, then using computational photography to sew everything back together again.

The effect on the floor at the bottom of the picture looks like something you'd create in Photoshop. The gradients are smeared and almost look like oil paint.

I think this is what happens when you create a product where you'd like everyone from the neophyte to the professional to take 'awesome photos'. You hope clever software will create this reality.

Apple made major changes to the way they process photos starting with the 10. This is why you will find people on various forums wishing they had kept their iPhone 7 or 8. Go out and look.

Remember the problem with the front facing camera on the 10, where it softened details to make people look better. There was an uproar over that. Compare those pics to yours and you'll find similarities.

I love my 10, but in my humble opinion it takes terrible photos. If I had a choice I would not have upgraded from my 7.

Fight the good fight and ignore the idiot comments. Your eyes do not lie.

It’s a real issue too. Just because yours is taking great photos doesn’t mean it is for everyone. I work in a phone shop, I’ve tested the 11, Pro and Pro max and they all have this issue, however, I’ve just played around with a member of my family’s Pro and it’s fine. This is leading me to believe that it’s possibly a bad batch and I will be getting in touch with Apple tomorrow.

Unfortunately those non-corporate carrier stores are terrible with their policies. Honestly as mentioned if you have a credit card that can handle the hold for the retail price for an expedited repair through Apple (which at this early point will be a swap and not really a repair more than likely) that may be the best option. With the Best Buy trip...if they determine it requires a repair above what they can do then they would have to send your phone to Apple so in essence it would be like your initial issue...being without your phone until a replacement is sent unless you have a credit card to do expedited. Your issue will likely be one where Best Buy has to send it off unless they are given the green light from Apple to give you one that they have in stock (which may not be an option since that’s their retail inventory not Apple’s).

I only have the issue when shooting in ultra-wide mode. On my screen the picture is super grainy and also when checking on my macbook pro via icloud. Rang Apple and they told me to do a factory reset. Will give that a try and if that doesn't help they will check what the next steps will be.

magicbigsi wrote:

So I’ve been conducting some tests, my biggest issue is the strange blurry effect the built in camera app adds to photos in low light, the X and XS don’t do this

That's actually entirely different, it's Night Mode.

Basically in low light, the iPhone 11/11 Pro will take multiple exposures over a period of time to be able to take a better quality picture in low light, but the downside is it will take one to two seconds to do so, and if you move at all there will be blur.

iPhone 11 and iPhone 11 Pro camera features - Apple Support

So I was in the phone with Apple support yet again tonight after they told me to call them back last night. I spoke to a device rep and showed her what I’ve been dealing with in regards to the blurry photos and also told her about how I had already exchanged my device. She chalked it up to a software issue and transferred me to their photo department and the gal I spoke to there looked at the issue and also said it was software related. She then transferred me to their highest tier of support and that guy also agreed that it’s a software issue. All three looked at my photos and noticed the grain and blur compared to what is seen on my iPad yet none had a resolution other than to say it was software related and we exhausted every method we can. The last guy from the highest tier basically told me they go off of what is reported in phone calls to determine issues and not what is said in store or these forums. I told him to go in here and check these forums out which he did while I was speaking to him and for what it’s worth, he said the amount of people here and other forums complaining is definitely worth looking at and he did report it to engineers. We’ll see what happens, but I did all that I can.