iPhone 11 Pro Max Camera issues

Mine is an 11 Pro. Seems It’s a visual effect that’s applied to images. Only way I spotted it was causing my issue was because low power mode must have disabled it. Now it’s off permanently and I feel like I have the images from my XS back again.

Thanks for the tip about updating using iTunes. I normally do, but this time around I updated via wifi. And have been experiencing a couple of notification issues with texts. I may have to reinstall via iTunes.

And in regards to the camera/photo issues some are having, I think this maybe a good suggestion as well. I've seen pics from a couple of friend's 11 Pro, and they look great. Even the Night Mode ones. But I can't overlook some of the samples I've seen here.

Perhaps someone here having issues can reinstall iOS 13.1.2 via iTunes, and give us a feedback to see if it helped. But a note though, if you purchased the 11 Pro, it would already have the latest iOS. Unless some people bought it with just 13.0, and updated to 13.1.2 via wifi. This bit of information from those having issues would be beneficial.

Cheers.

What kind of miracles are you expecting out of the camera? The ultrawide lens is not made for taking tack sharp photos in these conditions. The sensor on the ultra wide lens:

• has a higher aperture
• does not have 100% focus pixels.
• does not have optical image stabilization

All of these deficiencies (when compared to the other lenses) are what leads to the image you are seeing. You are expecting something that is beyond the capability of that lens. And you can't compare it to any previous iPhone because none of them have ever had an ultra wide lens. Furthermore, this isn't a Pro feature because the standard iPhone 11 has the same lens/sensor combo for the ultra wide lens.

There is nothing wrong with your hardware or software based on the image you are showing.

I have a new iPhone 11 Pro Max 256 GB gold and i have no issue. this photo was taken with the Ultra Wide Angle Lens.

Before 13.1.2 the photo s where horrible, After updating to 13.1.2 the photo’s are perfect with the ultra wide angle lens this is a perfect exempel. Greetings Maurice

I would recommend a tripod when using the ultra wide lens in medium to low light conditions. You'll notice that the samples Apple is showing with that lens are all outside. The ultra wide lens is meant for landscape and/or artistic shots. The more light you have with it the better your result will be due to the high aperture and lack of OIS. Also, keep in mind that the 1x is wide angle and the 0.5x is ultra wide angle. I know that prior to the introduction of the ultra wide angle lens, most people did not think of the standard lens as wide angle and Apple did not emphasize that in their marketing materials (to my recollection), but the 1x lens has been a wide angle lens for a long time (maybe forever). Anyone who also has a regular camera will have noticed long ago that their iPhone 1x lens has been capable of capturing a much wider area. I have always noticed this when taking photos of large groups.

Iphone 8 plus: open camera press display to focus, press shutter button - result good to impresive photo.

Iphone 11 pro: open camera, find proper light, find tripod, try to not move, think what camera to use, fix focus , press shutter button - result poor quality photo (for those with camera problems). I am the one of them, first i thought i am to fast for new camera ...so i tried all the professional skill ... same results.

For me its clearly thats a problem with my iphone. I disabled HDR view , and my photos get improved a lot , but still not sharpness that i want for this too much praised iphone (camera at least).

Night mode.... disaster.

In my country (Romania) its a big problem now with Iphone stocks ... so i will wait a while , maybe i get an update (13.1.3 didnt resolve my problem) witch will solve this. If not, i go for change it ...hope stocks will get back soon so my carrier can change my device. good luck

Because of the claims that past iPhones took "better" photos; that's demonstrably not true.

If your phone does have a defect, Apple will repair it, and it's inevitable that any mechanical device made by humans can indeed be defective, but the model as a whole is not.

There is an issue with some, not all phones, and whether it is software related or hardware related is TBD. Yes the camera is much more advance and has better features than previous models. I have taken decent night pictures and got good results with the wide angle, all better then I could have gotten on previous models. But I'd say that it's only 10% of the pictures that I take the time to set it up and such and those pictures look good. 90% are point and shoot and those are where I'm getting results subpar to my old 7 and my wife's 8.

In a bright lit room I can pull out my 7 and take a picture of one of my kids sitting still without setting anything up (no zoom just point and click) and get a good result With an extra second to tap and focus even better results. The 11 pro photos are looking much more blurry tryin to duplicate the same photo in the same environment. I also notice that the 11pro is having more difficulty capturing a moving object. I can snap a pic of my dog walking around with the 7 and again it's decent, not professional but bearable. The 11 pro has all sorts of blur and artifacts around moving objects. I almost think that's half the initial blur issue the 11 pro just takes longer to focus so in a point and shoot environment the phone can not focus in time.

I'm hoping it's just a resolvable problem with the auto focus algorithm. Or maybe even an issue with Live Photos. But apple already had me do a full reset with a fresh iOS cus of 13 glitches (1st time phone screen would not rotate, 2nd could not get notifications from 3rd party apps) and have not seen an improvement in picture quality.

I fully understand the issues with lens speed, and the lack of optical stabilizer... but I still think it's really a bad lens (or bad software). Maybe blurred is not the best way to describe it, it's really more a problem with much less detail, the image information just isn't there, almost looks like compression, never looks good and even worse when compared directly to the standard lens with it's incredible sharp and focused images. It's like night and day difference... I'm seriously considering the possibility of my unit being defective :(

Trying to upload samples...

Crop of the center section...

Wide:

Ultrawide:

Not good :(

Frank I was going to provide a response, but what you wrote above is so spot on. The vast majority of the photos people have shown as proof of "defective" cameras are nothing more than people completely not understanding that the 13mm f2.4 non-OIS Ultra Wide lens wasn't the right lens to use in just about every photo posted. Sadly, we won't be able to convince people they are the primary reason for the poor results, but it's the truth. It might have been useful if Apple had programmed the UW lens to display a message saying the photo won't be sharp given the scene or lighting the user intends to photograph. But then I suppose people would object to that. Instead, they're going to have to learn when and under what lighting the UW lens will provide the results they were hoping for. The iPhone 11 would perhaps have been a better choice for some here because it doesn't include the UW lens. And maybe Google was smart for not including an UW lens in the new Google Pixels at all.

The example of zooming in on an UW photo taken in the lighting it was taken in aptly demonstrates it was the wrong lens choice. And your explanation of how the sensor, being 12MP, spread over a larger palate will show more noise when zoomed in is also correct. My DDSLR which captures over 24MP with a wide angle photo, zoomed in, will show the same level of noise. Apple simply can't defeat physics in photography, no matter what anyone here says.

Yes, the poster who had smudges on every picture taken had a defective sensor (or lens) and that phone was truly worthy of being replaced. And he seems pretty happy with the new phone.

This is outdoors middle of the day. Every image I have looks like this. I came from using an iPhone 7 Plus and the camera was 100x better. I’ve spoken to Apple and they said these images aren’t right and should be so crisp that I should be able to blow up the image up put it on a billboard. They also said they know there’s an issue (among many others) but they don’t know if it’s software or hardware but they’re working on it. My phone also won’t stay connected to Bluetooth or hotspot either.

Wholelottado wrote:

I cannot get a photo without noise, absolute disgrace for the price of this phone, in half a mind to return it, cameras when downhill from the 8 plus

If you're not going to be happy with a product, please do return it, that's why Apple has a 14 day return policy.

Many people are taking photos unbelievably good for a phone camera with the iPhone 11.

If it doesn't work for you, return it and get something else.

If there is a software issue, you can always purchase one later if there is a fix for the issues you are having.

So I finally got the iPhone 11 Pro. Overall, I love this phone. And for the most part, the camera is awesome!

Most of the pics I've taken, using all 3 lenses, have turned out really good. And night mode is incredible. The video...wow! And that's just at 1080p. I'm sure the OLED screen plays a big part in that. But it still looks pretty amazing on my graphics monitor.

That being said. I do understand the original posters concerns. There have been some pics, using normal lens (wide), in very well lit indoor lighting, that the images came out less than adequate. It didn't look photographic. The face of the subject looked like it was filtered using a paint or drawing filter, with a lot of definition (for a filtered photo). There was considerable noise, and lines weren't crisp. Some photos were in decently lit room, but they looked a little better than the ones taken in a well lit room. But pictures taken outside, looked great! None of the issues I described above. I also took a pic of co-worker at work (less light than "filtered" photo), and it looks really good. You can see the stubbles on his face. I will post some examples when I get home.

After using the iPhone 11 Pro for a couple of weeks now, I'm going to presume, that it's not the camera itself, but rather the software used to generate the pics. ie, the Apple Camera app. Sometimes it renders great, sometimes it doesn't. Quality is not consistent, even in the best conditions. My old iPhone X pics were really good. And it was consistent. But that was using it under iOS 12.x.x. When I updated the X to 13.x.x, I wasn't paying much mind to the pics I was taking. And I didn't take many before I got the 11 pro. But I suspect, that changes in 13.x.x (when it comes to the camera app) messed up the rendering for some reason. I do hope that when Apple finally releases Deep Fusion, great pics will be what's consistent moving forward. Btw..anyone know when it's supposed to be released?

It is happening to my brand new out from the box iPhone 11 pro too 😤 this is so disappointing, day time and night mode shots are as same to my iPhone 4 ☹️ I think it is defected device. This is unacceptable.

You may want to take your phone in to be examined, as I don't see the other issues you mention.

As far as flare goes, it's just an inescapable effect that occurs with a complex lens of that size; if you can find a way to eliminate it, Apple, Google and Samsung would like to talk to you as would Canon, Nikon, Tamron and Zeiss.

I've never seen Camera "freeze up."

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