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can not delete junk email from my iphone in IOS 13

On my iphone 8 with IOS 13 I have received an junk email that will not delete. I have moved it first to my junk folder and tried deleting it from there, also tried a swipe to the right to delete it and it keeps reappearing in my received email list

Posted on Sep 21, 2019 9:40 AM

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Question marked as Top-ranking reply

Posted on Sep 23, 2019 12:16 PM

Hey DennisOLE,


If I understand correctly, there is some trouble deleting one email using the iPhone. Do you have the email set up on another device or browser? There are a couple things you can try that may be able to help. I would recommend you use this article to help troubleshoot the issue.


How to delete emails on your iPhone, iPad, and iPod touch


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a good one.

4 replies
Question marked as Top-ranking reply

Sep 23, 2019 12:16 PM in response to DennisOLE

Hey DennisOLE,


If I understand correctly, there is some trouble deleting one email using the iPhone. Do you have the email set up on another device or browser? There are a couple things you can try that may be able to help. I would recommend you use this article to help troubleshoot the issue.


How to delete emails on your iPhone, iPad, and iPod touch


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a good one.

Sep 24, 2019 5:51 AM in response to Joseph_S.

This did not solve my problem, I have a email that I know is a junk email, have tried moving it to my junk folder as well as after it has reappeared in my inbox tried moving it to my trash folder. When I move or delete it the email disappears from my inbox but does not show in the junk box or the trash box. The next time I empty my trash the email I am trying to delete shows back up in my inbox

The email I am trying to delete is named Casino and shows it has no content



can not delete junk email from my iphone in IOS 13

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