Iphone 11 pro max battery dying fast

Anyone else having a problem with the battery tanking? I’ve covered all the bases. Brightness down, location services only while using apps, no background app refresh, etc. my battery is consistently going down 50% in 5 hours for the past 24 hours that I’ve tested it. Regular use, no difference between sleep & wake, it’s losing the same amount. Ideas??

Posted on Sep 21, 2019 10:10 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2019 2:08 PM

There is definitely something wrong. My iPhone 11 Pro Max has been off the charger for 6 hours so far today and it still has 81% battery. At this rate, it will last up to 30 hours. Keep in mind that I am home so it has been on WiFi all day, which is much more efficient than cellular.


  • Go to Settings: Battery
  • View your usage for the last 24 hours
  • See if there are particular hours that stand out
  • Look at the apps and activity % to see which apps are sucking down the battery


Let me know what you find.


I have seen a situation like this before and doing a full reset of the phone fixed it. Not sure if we are there yet with your phone so you should check the list above.


Best,

Frank

Similar questions

101 replies
Question marked as Top-ranking reply

Sep 21, 2019 2:08 PM in response to iPhone4Chick

There is definitely something wrong. My iPhone 11 Pro Max has been off the charger for 6 hours so far today and it still has 81% battery. At this rate, it will last up to 30 hours. Keep in mind that I am home so it has been on WiFi all day, which is much more efficient than cellular.


  • Go to Settings: Battery
  • View your usage for the last 24 hours
  • See if there are particular hours that stand out
  • Look at the apps and activity % to see which apps are sucking down the battery


Let me know what you find.


I have seen a situation like this before and doing a full reset of the phone fixed it. Not sure if we are there yet with your phone so you should check the list above.


Best,

Frank

Sep 21, 2019 10:24 AM in response to iPhone4Chick

Are you restoring your iPhone from an iCloud backup? If so, that is almost definitely the reason why your battery is draining. Well, that combined with new phone fever. Whenever I first get my new iPhone it expends a ton of battery life downloading all of my apps and photo thumbnails from iCloud. Also, when we get our new phones, we tend to use them much more than we normally would. The combination of these two things has a big negative impact on battery life. I would wait one week when everything is loaded and you are back to normal use. If you are still seeing the quick drain, call Apple Support.

Oct 21, 2019 11:31 AM in response to Darshanb056

  1. Go to the Settings > Battery
  2. Tap on the Battery Level section in one area
  3. Look below to find out what time you have tapped on
  4. This will show you exactly which apps were using your battery during each hour of the day, ordered by most used to least used


See the image below. Also, why are you not charging while you are sleeping? I am blown away by the number of people who have battery life issues but are wasting the prime charging hours by not charging. By definition you are not using the phone, thus making it the best time to charge.


Sep 23, 2019 8:58 AM in response to jarango31

I am having the same issue with my 11 Pro, the phone it self gets super hot when i am doing minimal things like talking on the phone for a few minutes or just on facebook. I woke up at 7 am this morning and it was 10 am that my battery was already at 20% thats just from me taking 2 phone calls and listening to Spotify while working out. I upgraded from the 7+, i contacted support they advised me to do a restore iphone in ITUNES on my computer. I am very skeptical right now, i have been googling the crap out of this issue so i hope this works. I love the phone but if its the pro and the pro max i might just down grade to the 11 cause my wife is having the time of her life with it.

Oct 21, 2019 2:57 PM in response to Darshanb056

iOS 13 has a new feature. You will find it under Settings > Battery > Battery Health


The feature is called Optimized Battery Charging and it is made to solve the exact issue that you are referring to.


Just to double-check, you are saying that during the night you could see your battery drain 30% but when you tapped on the areas that covered those drops, there was nothing listed as using the battery power?


Is your iPhone on WiFi overnight or cellular only? Because if you truly had no apps running in the background, the only other thing I can think of is that you have your phone in an area of the house where there is a terrible signal. Struggling to maintain a wireless connection (especially if it is cellular) will wear a battery down faster than just about anything.

Sep 1, 2020 1:05 AM in response to guadalupe268

Hi Guadalupe268

what I did to try to fix a little bit that issue was that I turned off my iPhone Pro Max 11 for one night and next morning I turned on again and it helped a little bit, still the battery is not that long lasting but at least it’s not gone in few hours. I have to charge it once a day or if I don’t use my iPhone that much (I’m not that much online, or texting, or talking, or taking a lot of pictures) it last one and a half day

Also I closed all the screens or apps I have used and that helped too

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone 11 pro max battery dying fast

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.