Cannot enable iCloud Keychain on iPhone iOS13, page to update security does not load

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Cannot enable iCloud Keychain on iPhone iOS13, page to update security does not load

Hi all,

I just got my new iPhone 11, updating from an iPhone 7.

I am trying to activate the iCloud Keychain on the iPhone 11 but it is not working.

When I switch the toggle to enable the keychain a popups open saying that I need to update the account security options, I click "continue" and a page loads from below with a spin wheel but after 2-3 seconds the page closes and goes back to the iCloud keychain toggle page which is still off.

I tried to log out from iCloud on the iPhone but did help.

Similar issue if I try to enable "Find my", a message pops up saying that I need improve the account security level, but again the page does not load.

Any guidance?

Thanks

iPhone

Posted on Sep 21, 2019 1:13 PM

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Answer 1

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Eric Root

Level 10

684,057 points

Sep 21, 2019 1:57 PM in response to mravetta

Apple ID -Two-factor authentication

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Answer 2

Demo

Level 10

166,501 points

Sep 21, 2019 1:22 PM in response to mravetta

You need to set up Two Factor Authentication in order to use iCloud Keychain on a new device. This just started with the release of iOS 13. You can set up 2FA in the settings on your device. Settings>Your Name>Password and Security.

Make absolutely sure you understand how 2FA authentication works before you turn it on. You may not be able to turn it off once enabled.

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Cannot enable iCloud Keychain on iPhone iOS13, page to update security does not load

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