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User profile for user: pdm5
pdm5 Author
User level: Level 1
4 points

Cannot Update iPad Pro to iPadOS 13

Hi,


I have an iPad Pro - ML0N02LL/A. When I try to update to iPadOS 13 (via Software Update) I receive the message - IOS 12.4.1 Your software is up to date. I tried a hard reset with no change.


The battery is at 100% the wifi connection is good. I tried leaving it plugged in all night - no update is available. I have reviewed the prerequisits for iPadOS 13 and it appears my iPad Pro is eligible.


Does anyone have any suggestions? I appreciate any assistance you can provide.


Thank you

Posted on Sep 21, 2019 4:47 PM

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User profile for user: pdm5
pdm5 Author
User level: Level 1
4 points

Posted on Sep 21, 2019 5:54 PM

Thank you very much - I didn’t know the updates were staggered.

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Cannot Update iPad Pro to iPadOS 13

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