iOS 13 Lock Sound Stays Louder than System Setting

After updating to iOS 13 I've noticed the Lock Screen Sound stays loud even when I have the Ringer volume turned to it's lowest (not muted) setting. This happened with previous versions of iOS and then went away (probably thru an update). Anyone else experiencing this and is it a known issue to Apple?

iPhone XR

Posted on Sep 21, 2019 5:15 PM

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Posted on Nov 23, 2019 1:34 PM

The work around to play some music worked for me...well I was actually using an app that I had turned the volume up so I could hear it. That caused the issue. I opened the app and turned the volume down and the lock sound went back to normal. Odd that this is the only way to do it but it works.

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74 replies

Apr 17, 2020 10:48 PM in response to jmimac351

Hey jmimac351,


Try following these steps:


  1. Go into Settings > Sounds and Haptics > Turn the Lock Sound slider off.
  2. Restart your iPhone. Make sure to wait 60 seconds before you press the power again to turn your iPhone back on.
  3. Repeat step 1, except this time turn the Lock Sound slider on.
  4. Restart your iPhone again.


If you still need help, by all means reply to this thread.


Grey360

Feb 23, 2020 3:39 PM in response to jmimac351

The Fix.. Kind Of...

I have noticed my 11 Pro Max has this issue. My lock Screen was super loud and when the volume from swiping down from the corner is down all the way it’s really loud. But if you turn the volume all the way up in this menu the lock sound is super quiet. The lock sound is completely backwards from the volume level. This must be a bug in the software. Please fix Apple.

Nov 27, 2019 11:19 PM in response to jmimac351

Having exactly the same issues. Hard reset didn't work neither did turning it off and then back on again, and also turning down the volume while it plays music doesn't work as the lock screen sound only stays low until you increase the volume back again. Basically you don't need to play music for this (non)fix. The volume of the lock screen sound is unfortunately influenced/adjusted by the music volume not by the ringer volume - poor job Apple!

-- Using iPhone XS with iOS 13.2.3 --

Apr 17, 2020 10:28 PM in response to BartekAZI

13.4.5 always too loud the sound of the keyboard, lock and any alerts at the lowest volume level. sound cannot be made quietly for comfortable use of the smartphone in a quiet environment. from the sounds of notification and blocking, the people around me are scared, I have to use the silent mode all the time. This problem was in previous versions.

I wrote a report to the Apple. if you still have problems, notify them, otherwise they will never fix this problem.

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iOS 13 Lock Sound Stays Louder than System Setting

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