iOS 13, Siri making calls on speaker phone by default.

Since updating to iOS 13, I have noticed that when ever I ask Siri to make a phone call for me, the call is placed using speaker phone every time by default. I am not asking to put the call on speaker and I have tried restarting my phone with no luck. Every time I say something like, “Hey Siri, call Jim.” The call is placed and put on speaker phone. I then have to tap to turn speak off, and then continue the call.


I hope this is a bug that Apple is aware of and fixing soon.


Is anyone else experiencing the same issue?


This is on iPhone XS, iOS 13.0

iPhone XS

Posted on Sep 22, 2019 4:07 AM

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Posted on Sep 25, 2019 12:46 AM

I'm repeating the workaround fix, I posted below.


  1. Go to Assessibility > Touch > Call Audio Routing


There are 3 default choices: "Automatic", "Bluetooth Headset" or "Speaker"

2. Choose "Bluetooth Headset". NOT the default "automatic" - which is broken in iOS13.1

NOTE: I do not use much less own a Bluetooth headset. But it mostly fixes the problem.


If it's like my iPhone 11 Pro, it will be on "automatic" by default - which always got to speaker when using Siri to make a call. But I just tested it using "Bluetooth Headset"., and when I asked Siri to call a number, she responded that she is calling that number using the speaker. But the speaker was OFF. Let that sink in - this a very broken iOS feature.


So, it goes to speaker when it is set to the default "automatic", and doesn't when it is changed to "Bluetooth headset".

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135 replies

Oct 11, 2019 8:11 AM in response to dormeas

I still can't keep the iPhone 11Pro connected to the car's BT. Calls hang up BT 20 seconds later. I call back and nothing changes. Sometimes the car's multimedia system restarts, which had never happened before. Since I had confidence in Apple, I upgraded the old iPhone 5 SE to iOS 13.1.2 and got exactly the same issues as the iPhone 11 Pro. The old iPhone 4S continues to work well and remains reliable. It is undoubtedly a serious software problem. Make the software and firmware updates. It's the least Apple has to do for customers who buy Apple products for them to exist.

Oct 11, 2019 8:12 AM in response to dormeas

I still can't keep the iPhone 11Pro connected to the car's BT. Calls hang up BT 20 seconds later. I call back and nothing changes. Sometimes the car's multimedia system restarts, which had never happened before. Since I had confidence in Apple, I upgraded the old iPhone 5SE to iOS 13.1.2 and got exactly the same issues as the iPhone 11 Pro. The old iPhone 4S continues to work well and remains reliable. It is undoubtedly a serious software problem. Make the software and firmware updates. It's the least Apple has to do for customers who buy Apple products for them to exist.

Oct 21, 2019 5:01 PM in response to dormeas

I called Apple Support today twice about this issue and both reps acted like they never heard of the problem. I mentioned to look in the blog here for many similar complaints. It is not just my phone (obviously!). So frustrated. Told me to go to the Apple store which is a process and a long drive. I don’t have a whole afternoon to spare sitting around the Apple Store!!! Ridiculous!

Oct 21, 2019 6:48 PM in response to Pamd67

Out of curiosity, I held the phone to my ear, pressed the Siri button and said "Call my wife" and it rang her phone in the ear speaker, not the speakerphone.


I then held the phone to my ear and said; "Hey Siri, call my wife" and again it rang her phone in the ear speaker, not the speakerphone.


I then held the phone in front of me and said "Hey Siri, call my wife" and it again connected using the ear speaker.


Next I put in my AirPods, tapped the Siri pod and said "Call my wife" and it connected using the AirPods.


Finally, I said "Hey Siri, call my wife on speaker" - it responded "calling your wife on speaker", and it did.


So I have no idea what the problem is with anyone else's phone. Mine works exactly as I would expect.



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iOS 13, Siri making calls on speaker phone by default.

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