Activity data but no awards carrying over to new phone

Question

Activity data but no awards carrying over to new phone

I just bought a new iPhone 11 pro and used the new phone to phone migration system to set up my new phone. All of my activity data from the old iPhone has been carried over and all the awards appear in the new section on my Apple Watch since I upgraded it to watch OS 6. The awards are not showing in the iPhone though.

I have tried rebooting both the phone and the watch and syncing the watch to the phone but nothing has changed.

Do I just have to wait for the phone to sort itself out and trust that all of the missing awards will appear when they are ready?

iPhone

Posted on Sep 22, 2019 11:49 AM

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Answer 1

Catey2

Level 1

23 points

Sep 22, 2019 12:14 PM in response to Stephen Jones2

Me too, migrated from iphone6 to 8, running IOS 13, added complexity also went from watch 3 to 5, got activity, just not all awards. Missing all limited edition awards, and many monthly challenge awards. Only the first 3 are there. Hoping it gets fixed before I send in the old phone...

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Answer 2

Sep 23, 2019 10:29 AM in response to Catey2

Good news. The phone worked out what all the activity data meant and my awards have all appeared today. Seems like I just had to trust it to sort itself out. Only took 1 day.

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