iTunes Version 12.9.5.5 is stuck on “Accessing iTunes Store”

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iTunes Version 12.9.5.5 is stuck on “Accessing iTunes Store”

iTunes Version 12.9.5.5 is stuck on “Accessing iTunes Store”. I don’t now if this is due to the recent update to macOS Mohave 10.14.6 or related to a new version of iTunes to be released in October. I’ve forced quite the application, deauthorized the computer, logged out, tried to log in back into my account but doesn’t do anything, the search function doesn’t work. Please advise.

Posted on Sep 22, 2019 6:47 PM

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Answer 1

chris_g1

Community Specialist

Sep 24, 2019 2:19 PM in response to Lleny70

Hey Lleny70,

I see that after updating recently, you're noticing an issue with accessing the iTunes Store. I'll be happy to help out.

Follow the steps here to see if it resolves the issue with connecting to the iTunes Store: If you can't connect to the App Store, iTunes Store, or Apple Books - Apple Support

Have a great day.

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iTunes Version 12.9.5.5 is stuck on “Accessing iTunes Store”

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