lost iphone. find my iphone turned off

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Level 1

8 points

lost iphone. find my iphone turned off

Hello,

first of all im not sure if i can say in czech so i will try to do my best to explain the situation in eng.

I moved to Bali and somebody stole my iPhone 7. I did secured it by lost mode and the iPhone was found twice via location for a few seconds. Now im asking you because after two days i cant find an iPhone via iCloud in the find my iPhone ... but if i open preferences in the column my devices, he is still there... can u please tell me the reasons how can this happen? thank you for response.

Luka5

iPhone 7

Posted on Sep 23, 2019 4:51 AM

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Answer 1

Best reply

Michael Black

Level 10

80,310 points

Sep 23, 2019 5:05 AM in response to luka5

If someone erased it then it will no longer be trackable. Anyone can erase any iOS device with a restore as new in iTunes.

As as long as it is listed in your iCloud account though, activation lock will prevent anyone from setting it up and using it - Activation Lock for iPhone, iPad, iPod touch, and Apple Watch - Apple Support

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