You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

luka5 Author

Level 1

8 points

lost iphone. find my iphone turned off

Hello,

first of all im not sure if i can say in czech so i will try to do my best to explain the situation in eng.

I moved to Bali and somebody stole my iPhone 7. I did secured it by lost mode and the iPhone was found twice via location for a few seconds. Now im asking you because after two days i cant find an iPhone via iCloud in the find my iPhone ... but if i open preferences in the column my devices, he is still there... can u please tell me the reasons how can this happen? thank you for response.

Luka5

iPhone 7

Posted on Sep 23, 2019 4:51 AM

Top-ranking reply

Michael Black

Level 10

80,430 points

Posted on Sep 23, 2019 5:05 AM

If someone erased it then it will no longer be trackable. Anyone can erase any iOS device with a restore as new in iTunes.

As as long as it is listed in your iCloud account though, activation lock will prevent anyone from setting it up and using it - Activation Lock for iPhone, iPad, iPod touch, and Apple Watch - Apple Support

View in context

lost iphone. find my iphone turned off

Similar questions